Inside Sales Rep - Residential HVAC

Lennox International • Livonia, MI

19h • $66,000 - $87,150

About The Position

The Inside Sales Representative sells products, services, and supplies to selected customers in a designated market area or accounts through inbound or outbound telephone contacts. The role may include account responsibility and sales quotas. Limited field activity may occur infrequently. The representative quotes jobs, closes sales on assigned products or generates leads for outside sales staff, proactively sells to the installed base in support of company promotions and upgrade campaigns, and collaborates with and supports field sales.

Requirements

• High school diploma or an equivalent combination of education and experience.
• At least 2 years of related experience.
• Strong relationship-building, listening, persuasion, negotiation, and time-management abilities.
• Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of customer-service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
• Effective written and verbal communication skills.
• Intermediate industry and product knowledge.
• Ability to use Microsoft Office and Customer Relationship Management software.

Nice To Haves

• A bachelor's degree or equivalent.

Responsibilities

• Sell products, services, and supplies to selected customers in a designated market area or accounts through inbound or outbound telephone contacts.
• Manage accounts and sales quotas where assigned.
• Quote jobs.
• Close sales on assigned products or generate leads for outside sales staff.
• Proactively sell to the installed base in support of company promotion and upgrade campaigns.
• Collaborate with and support field sales.
• Undertake infrequent, limited field activity as needed.

Benefits

• Tuition reimbursement.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• Eight weeks of paid birthing leave.
• Two weeks of paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days of paid time off, depending on date of hire and eligibility.
• Up to 2 paid well-being days, depending on date of hire and eligibility.
• Up to 1 paid volunteer day, depending on date of hire and eligibility.
• Up to 12 paid holidays, depending on date of hire and eligibility.
• Up to 3 floating holidays per year, depending on date of hire and eligibility.
• Eligibility for a bonus under the applicable company plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED