Inside Sales Associate - Los Angeles, CA

Carrier•City of Industry, CA
•$64,500 - $129,500•Onsite

About The Position

As an Inside Sales Representative with Carrier Commercial Service, you will support the sales process by helping customers and field sales teams identify optimal solutions. You will coordinate accurate estimates, prepare pricing documentation and contracts, and deliver timely support across product, pricing, and service opportunities. The role will predominantly be onsite supporting customers. The ideal candidate will be based in Los Angeles, California, to support customers and Carrier growth. Carrier offers a commission plan, specialized technical sales training, lead generation programs, global OEM resources, local team support, and structured career development paths.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in commercial HVAC sales or industrial sales, commercial HVAC service contractor work, technical sales, sales engineering, or account management in HVAC, building systems, mechanical services, controls, or energy services.

Nice To Haves

  • Bachelor’s degree in Engineering, Construction, Facility Management, or Business.
  • HVAC industry knowledge.
  • Ability to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs.
  • Strong communication skills and ability to present to clients and key stakeholders.
  • Strong team-building and relationship-building ability and desire.

Responsibilities

  • Guide customers to right-fit solutions, answer inbound inquiries, and explain product features based on client needs, specifications, and system limitations.
  • Collaborate with sales and estimating leadership to prepare, interpret, and maintain accurate quotes, configurations, and proposal documentation.
  • Work with market sellers to develop comprehensive, competitive quotes for repair and service opportunities.
  • Sell and assist with the sales process, emphasizing product features and selecting materials based on customer needs, specifications, interests, demand, capabilities, and limitations.
  • Coordinate estimating processes with customers, sales teams, estimating, and leadership to generate accurate pricing proposals for new and existing products.
  • Maintain and interpret quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
  • Answer phone calls and provide price quotes and other information.

Benefits

  • Medical, dental, and vision coverage; wellness incentives.
  • Retirement benefits.
  • Paid vacation, sick days, personal leave, and holidays; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; and purchased vacation.
  • Short-term and long-term disability.
  • Life insurance and accidental death and dismemberment coverage.
  • Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
  • Tuition assistance.
  • Potential short-term cash incentives, subject to plan requirements.
  • Lucrative commission plan with unlimited potential.
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