Inside Sales Associate

TECHNICAL CONSUMER PRODUCTS INC • Aurora, OH

11d • Onsite

About The Position

The Inside Sales Associate is an in-office role responsible for driving revenue growth by managing an assigned territory, generating new business opportunities, and strengthening existing customer relationships. The position operates in a fast-paced, dynamic environment and calls for a self-starter who takes initiative and consistently delivers results.

The company describes its culture as energetic, growth-focused, and collaborative. Team members are expected to take ownership, move with urgency, and contribute to evolving business goals. Responsibilities may evolve as business needs change. The job description notes that it is not a comprehensive list of all duties and that duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• High school diploma.
• Strong internal drive, a positive attitude, and receptiveness to coaching and performance feedback.
• Ability to thrive in a fast-paced, dynamic sales environment with shifting priorities.
• Strong time-management, organizational, multitasking, and follow-up skills.
• Ability to analyze territory data and translate insights into actionable sales strategies.
• Strong business acumen, including understanding margin impact, pricing structures, and distributor dynamics.
• Effective negotiation and closing skills, with the ability to confidently advance sales conversations.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to adapt messaging based on customer type, buying behavior, and market segment.
• Ability to identify process improvements and contribute ideas that enhance team efficiency.
• Strong collaboration skills across inside sales, field sales, operations, and support teams.
• Commitment to ongoing professional development in sales methodology, product applications, and industry trends.
• Decision-making, problem-resolution, and creative-thinking skills.
• Proficient computer skills in Microsoft Office products.

Nice To Haves

• Prior experience in the lighting field.
• Experience with Salesforce.com and JD Edwards.

Responsibilities

• Generate sales through outbound calls, email outreach, and inbound lead follow-up within the assigned territory.
• Convert quotations to orders, promote current programs, and identify cross-sell and upsell opportunities aligned with territory initiatives.
• Track sales activities accurately, report performance, and provide regular updates on key sales metrics.
• Collaborate with field sales and internal teams to close opportunities and ensure post-sale satisfaction.
• Monitor market conditions, competitor activity, and pricing pressures to respond strategically.
• Provide outstanding customer service.
• Promote and personally observe safety and security procedures and use equipment and materials properly.
• Complete other responsibilities or projects assigned by the Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED