Inside Sales Associate

DARRAGH COMPANY • Little Rock, AR

4d

About The Position

Darragh is a fourth-generation, family-owned and operated company that originated in Arkansas and has served professionals with building materials and guidance since 1906. The company emphasizes a welcoming, family-oriented atmosphere, career growth, customer service, and helping professional contractors succeed.

The Inside Sales Associate provides excellent customer service through direct sales and prompt, courteous service, completing transactions quickly and efficiently while minimizing customer delays. The role requires attention to detail throughout each transaction. Knowledge of the construction industry and concrete services is a plus. The position is full-time, based in Little Rock, Arkansas, and has a day shift.

Requirements

• High school diploma or GED equivalent.
• One-year certificate from a college or technical school, three to six months of related experience and/or training, or an equivalent combination of education and experience.
• Excellent verbal and written communication skills for providing customer service.
• Ability to manage in-person customer traffic alongside incoming phone customers.
• Working knowledge of order processing systems, Microsoft Excel, Word, and Outlook.
• Ability to stand for extended periods and lift and/or move up to 50 pounds.

Nice To Haves

• Knowledge of the construction industry and concrete services.

Responsibilities

• Advise customers on the tools, hardware, and materials needed, as well as procedures for completing their projects.
• Inform customers about the quality of tools, hardware, and equipment, and demonstrate how to use them.
• Assist internal customers, including warehouse personnel and teammates from other locations.
• Support Outside Sales by writing up transactions, ensuring proper distribution of transactions, researching product and manufacturer information, and drafting proposals.
• Handle merchandise and cash in accordance with corporate policies.
• Perform regular cycle counts for showroom items according to company procedures.

Benefits

• Flexible paid time off and seven company-paid holidays.
• Health insurance with a portion paid by the company.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• 401(k) with a matching program.
• Employee product discount.
• Paid training.
• Employee referral program.
• Education assistance program.
• Training and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED