Inside Sales Associate

Snow and Jones • Norwell, MA

5d • $22 - $28 • Onsite

About The Position

Snow and Jones, Inc. is hiring an Inside Sales Associate for its Norwell, Massachusetts location. The role helps contractors, homeowners, and business customers find plumbing, heating, HVAC, and well and water products. The associate serves customers at the sales counter and over the phone, helps select products, processes orders, and provides customer service. Candidates with relevant industry experience are welcome, but the company is willing to train someone with a strong work ethic who enjoys helping customers and is eager to learn.

Snow and Jones, Inc. is a family-owned New England distributor founded in 1952. The company describes a supportive, team-oriented work environment and opportunities for ongoing training, professional development, and career growth. Pay is $22–$28 per hour, depending on experience. The regular schedule is Monday through Friday, 7:00 AM–3:30 PM, plus one Saturday per month from 8:00 AM–12:00 PM; there are no Saturday hours during the summer.

Requirements

• Strong communication and customer service skills.
• A positive, professional, and customer-focused attitude.
• Good organizational skills and the ability to manage multiple tasks.
• Dependability, motivation, and a willingness to learn.
• Ability to work effectively as part of a team.
• Ability to lift up to 25 pounds as needed.

Nice To Haves

• Previous experience in customer service, inside sales, counter sales, retail sales, or wholesale distribution.
• Knowledge of plumbing, HVAC, heating, construction, building materials, or mechanical products.

Responsibilities

• Assist customers with product selection, pricing, quotes, and orders.
• Provide friendly, knowledgeable service to contractors, homeowners, and business customers.
• Recommend products based on customer needs and project requirements.
• Process customer orders accurately and efficiently.
• Pull, check, and prepare orders to ensure accuracy.
• Answer product questions and help customers find the right solutions.
• Work with branch management, outside sales representatives, warehouse staff, and manufacturers to meet customer needs.
• Maintain an organized sales counter and a clean, safe work environment.
• Learn about new products, industry trends, and product applications through ongoing training.

Benefits

• Health and dental insurance.
• 401(k) with company match.
• Paid vacation and personal time.
• Ongoing product training and professional development.
• Opportunities for career growth and advancement.
• Supportive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed