INSIDE SALES ASSOCIATE

Hanes Supply•NORTH CAROLINA, NC
•$19 - $20•Onsite

About The Position

Hanes Supply, Inc. is a full-line industrial manufacturer of slings and contractor supplier specializing in lifting solutions, with headquarters in Buffalo, New York, and six additional U.S. branches. The Inside Sales Associate receives, stores, and issues sales-floor merchandise and assists walk-in customers with product needs and questions in a fast-paced environment. This is an in-person position; remote work is not available. The role involves helping customers select and purchase merchandise, processing transactions, maintaining inventory and displays, and keeping the work area clean and organized. The employee must follow safety procedures and may work both indoors and outdoors in heat and cold, with some exposure to hazards requiring basic safety precautions. A high school diploma or equivalency is required. A minimum of six months of customer service or sales experience is highly preferred. Successful completion of pre-employment drug, alcohol, and physical screening is required; the company may also conduct reference or background checks. Compensation is determined by experience and other factors permitted by law. Applicants must include a resume.

Requirements

  • High school diploma or equivalency is required.
  • Must be able to actively listen to customers’ needs and help them purchase suitable products.
  • Must have basic math skills and be able to convey information effectively to customers.
  • Successful passing of a pre-employment drug, alcohol, and physical screening test is required.
  • Applicants must include a resume.

Nice To Haves

  • At least six months of experience in customer service or a sales environment is highly preferred.
  • A working knowledge of sales and inventory systems is highly desired.
  • A working knowledge of rigging, industrial, and/or construction supplies is highly desired.

Responsibilities

  • Follow safety procedures, rules, regulations, and instructions while performing job duties.
  • Greet customers and discuss the type, quality, and quantity of merchandise they are seeking.
  • Calculate charges and receive payments in a timely and professional manner.
  • Recommend products and services and advise customers on product selection, use, and care.
  • Receive, open, unpack, store, and issue sales-floor merchandise.
  • Prepare merchandise for display, purchase, or rental; stock and arrange merchandise to attract customers.
  • Answer customer questions about merchandise.
  • Itemize and total customer selections at checkout using a cash register and accept cash or charge-card payments.
  • Take inventory and examine merchandise to identify items needing reorder or replenishment.
  • Pack customer purchases and assist customers with loading purchases into vehicles.
  • Clean display cases, shelves, and aisles, maintaining an organized work environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account (FSA)
  • Health reimbursement arrangement (HRA)
  • Life insurance
  • Disability coverage
  • Paid time off (PTO)
  • 401(k)
  • Holidays
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