Inside Sales Associate
About The Position
Precision Pump & Valve (PPV), an MCE Company, is hiring an Inside Sales Associate to support customer relationships and manage the inside sales cycle for process valves, flow-control equipment, and related products. The role focuses on qualifying leads, generating quotes, processing orders, supporting outside sales representatives, and maintaining accurate warehouse inventory for oil and gas, petrochemical, and industrial customers. Work is described as based at the company's Midland, Texas location, although the job details also list Pasadena, Texas. The associate develops new business through outbound calls and customer outreach, follows up on quotes, and manages customer and vendor communications by phone and email. The role also involves generating quotes and orders in an ERP system, preparing shipments, receiving deliveries, keeping inventory levels adequate, and collaborating with outside sales, marketing, and customer experience teams. PPV is a full-service provider of specialty process controls serving oil and gas, petrochemical, and refining industries across the Gulf Coast and West Texas. Founded in 1985 and headquartered in Lake Charles, Louisiana, it has six facilities across Louisiana, Texas, and Ohio and joined Motion & Control Enterprises in 2023.
Requirements
- At least 3 years of inside sales, sales development, or account management experience, with a demonstrated ability to close.
- Strong phone presence and comfort making dozens of calls per day while building rapport quickly.
- Proficiency in Microsoft Office, including Outlook and Excel.
- Experience with ERP and/or CRM platforms.
- Excellent verbal and written communication, listening, and organizational skills.
- Ability to work across phone, email, and digital communication channels.
- Ability to multitask and manage competing priorities in a fast-paced environment.
Nice To Haves
- At least 5 years of customer service or inside sales experience.
- Knowledge of process valves or related MRO/industrial products.
- Fluid power systems training or certifications.
- Familiarity with oil and gas, petrochemical, or Permian Basin industrial markets.
Responsibilities
- Make frequent outbound calls to develop leads, qualify prospects, generate interest, and move opportunities through the sales process.
- Understand customer needs and route qualified opportunities to the appropriate outside sales representatives.
- Research accounts and identify key contacts among oil and gas, petrochemical, and industrial customers in the Permian Basin and surrounding markets.
- Retain and grow existing customer relationships through proactive outreach.
- Generate accurate quotes, purchase orders, and customer orders in the ERP system.
- Follow up with customers and vendors by phone and email on quotes to encourage conversion and advance opportunities.
- Generate shipping labels; pull and pack parts and orders according to customer requests.
- Check in incoming freight and parcel deliveries and maintain accurate receiving records.
- Manage warehouse inventory, conduct frequent counts, reorder stock, and maintain adequate inventory levels.
- Partner with outside sales, marketing, and customer experience teams on lead generation, quote conversion, and large-account activity.
Benefits
- Medical, dental, and vision coverage.
- Company-paid life, AD&D, and short- and long-term disability insurance.
- 401(k) with a company match.
- Generous paid time off and paid holidays.
- Tuition reimbursement.
- Paid parental leave.
- Employee Assistance Program (EAP).
- Voluntary benefit products.
- Competitive pay based on experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
