Inside Sales Associate
About The Position
Inside Sales Associates are often the first person a customer sees when they walk through our doors or the first voice they hear when they call. You’ll play an important role in creating a welcoming, knowledgeable and supportive experience for every customer. This is a retail position with a clinical focus. Many of our team members come from healthcare backgrounds such as care aides, nurses and rehabilitation professionals, but previous medical experience is not required. We provide comprehensive training on our products, equipment and fittings, including compression fitting certification. Most importantly, we’re looking for someone who genuinely enjoys helping people. This is a great opportunity for someone who enjoys working with people and wants a career in healthcare without the demands of a traditional clinical environment.
Requirements
- Compassionate and genuinely enjoys helping others
- Friendly, approachable and comfortable speaking with people
- A strong communicator and active listener
- Reliable, organized and able to work independently
- A positive team player who is willing to learn
- Comfortable learning new products, equipment and procedures
- Professional and confident in a customer-facing environment
Nice To Haves
- Previous medical experience is not required
- Many of our team members come from healthcare backgrounds such as care aides, nurses and rehabilitation professionals
Responsibilities
- Welcome customers in a friendly, professional and compassionate manner
- Listen carefully to customers and help determine what products or solutions best meet their needs
- Provide knowledgeable, personalized service in a retail environment
- Communicate clearly and professionally with customers, healthcare professionals and teammates
- Learn and stay current on rehabilitation, mobility and home healthcare products
- Assist with product fittings and provide guidance on the appropriate use of equipment
- Work collaboratively as part of a team while also being comfortable taking initiative independently
- Maintain an enthusiastic, friendly and professional approach throughout the customer experience
- Help maintain a clean, organized and welcoming retail environment
Benefits
- health insurance
- dental insurance
- disability insurance
- life insurance
- course and professional development reimbursement
- mental health resources
- paid time off for your birthday
- bonuses
- team social events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
