Inside Sales Associate (Retail Sales)
About The Position
Acme Tools is hiring a full-time Inside Sales Associate for its retail team in Eagan, Minnesota. The role focuses on providing excellent customer service and helping customers select tools and equipment. The position pays $19–$21 per hour and is scheduled for 40 hours per week during store operating hours: Monday through Friday, 7 a.m.–6 p.m., and Saturday, 8 a.m.–6 p.m. The associate works a rotating Saturday shift; evenings, most weekends, and holidays are generally off. The associate greets and assists customers, answers questions in person and by phone, provides sales quotes, researches products and inventory, closes and invoices sales, and helps load products when needed. They also stay informed about products, support customers with equipment start-up and break-in procedures, and follow up after sales. Other duties include maintaining organized sales areas, participating in store events, supporting a safe and secure workplace, and completing related assignments. Acme Tools is a family-owned company that has served customers in North Dakota, Minnesota, Iowa, and online for more than 75 years.
Requirements
- At least 1 year of customer service experience.
- Strong verbal and written communication skills.
- Strong computer skills and the ability to learn new software.
- Ability to work a rotating Saturday shift.
- Ability to lift up to 50 pounds.
- Ability to stand and walk for extended periods.
- Ability to frequently bend, squat, push, pull, and reach.
Responsibilities
- Greet and assist guests in a professional and courteous manner.
- Identify customer needs and provide knowledgeable help selecting the right tools or equipment.
- Close and invoice sales and help load products as needed.
- Stay informed about new and current products carried by Acme Tools.
- Answer customer questions in person and by phone, provide sales quotes for future purchases, and research products and inventory.
- Help customers with equipment start-up procedures and break-in periods, and follow up after the sale.
- Maintain a clean and organized sales floor, including fronting, pricing, and stocking shelves and maintaining product displays and work areas.
- Participate in store events, including physical inventories, sales meetings, trade shows, and special sales.
- Maintain a safe and secure work environment by following and seeking to improve safety standards and reporting suspicious activity.
- Complete related tasks as assigned.
Benefits
- Six paid holidays.
- Generous paid time off starting from day one.
- Employee discounts.
- Medical, dental, and vision insurance options.
- Traditional and Roth 401(k) plans with company matching.
- 100% company-paid group life insurance.
- Short- and long-term disability coverage.
- Flexible spending accounts for medical and dependent care.
- Accident, cancer, and critical illness insurance options.
- Voluntary life insurance.
- A supportive and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
