Inside Sales Associate

PowerSecure, Inc. • Durham, NC

2h • Hybrid

About The Position

PowerSecure is seeking an Inside Sales Associate to support growth in assigned vertical energy markets. This entry-level role offers an opportunity to build a career in the energy industry through sales operations, customer engagement, commercial support, or contract administration. The associate works closely with Sales Executives and cross-functional teams to develop opportunities, maintain accurate sales data, coordinate customer interactions, and help execute sales strategies that drive sustainable, profitable growth aligned with PowerSecure’s Strategic Plan.

The position is hybrid and may require occasional travel for training or meetings. Flexible hours may be needed to accommodate customers and colleagues across Central, Eastern, Mountain, and Pacific time zones, as well as after-hours tasks when necessary.

Requirements

• A bachelor's degree in business or a related field is preferred; an equivalent combination of education and experience will be considered.
• A minimum of two years of related experience is preferred.
• Practical working knowledge of commercial administration and business contracts is preferred.
• Interest and ability to deal with customers with tact, patience, and grace.
• Fluency with Microsoft Office; Excel experience is required.
• Critical reading and analytical skills.
• Strong organizational skills and attention to detail.
• Ability to manage workload through challenging scheduling issues and strict deadlines.
• Ability to work independently and multitask in a fast-paced environment.
• High energy level and ability to take initiative.
• Strong leadership, communication, problem-solving, and decision-making abilities when interacting with internal and external audiences on technical and financial topics.
• Strong analytical and creative-thinking skills.
• Process-oriented approach.
• Strong aptitude for understanding PowerSecure energy resiliency solutions.
• Team-oriented and collaborative working style.

Nice To Haves

• Bachelor's degree in business or a related field.
• A minimum of two years of related experience.
• Practical working knowledge of commercial administration and business contracts.

Responsibilities

• Proactively engage prospective and existing customers by phone and email to qualify leads, follow up on inquiries, and support pipeline development in assigned verticals.
• Support Sales Executives by coordinating meetings, preparing customer interaction materials, and ensuring timely follow-up on customer requests.
• Collaborate with engineering, estimating, and proposal management teams to develop, generate, and present accurate price quotes and proposals that meet customer specifications.
• Manage the internal sales cycle, including entering and processing sales orders and tracking project statuses.
• Maintain accurate, up-to-date Salesforce records for leads, accounts, opportunities, contacts, activities, and forecasting data to support sales reporting and performance tracking.
• Develop and maintain relationships with existing customers and provide prompt, professional service to support customer satisfaction.
• Develop a working understanding of PowerSecure energy solutions, including microgrids, distributed generation, energy storage, and Energy Efficiency Services, to support sales discussions and customer needs.
• Liaise with engineering, logistics, and manufacturing teams to manage delivery schedules, address inventory queries, and resolve service issues.
• Monitor competitor activities, analyze market trends, and report on sales activities to help achieve team goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level