Seasonal Inside Sales Associate

Brite Nites•Salt Lake City, UT
•$20 - $23•Onsite

About The Position

As an Inside Sales Associate, you'll answer inbound calls, respond to new leads, and help potential customers understand our services. You'll ask the right questions to learn what each customer needs, share initial information, and set them up for a great experience with our design and sales team.

Requirements

  • Customer service, sales, or front-desk experience is a plus, but not required. We'll train the right person.
  • Friendly and comfortable talking with new people on the phone.
  • Comfortable with computers and phones; experience with a CRM or scheduling software is a plus.
  • Able to work independently and as part of an in-office team.
  • Clear, professional writing and speaking.
  • Thrives in a fast-paced environment, handles multiple tasks at once, and picks up new processes quickly.

Nice To Haves

  • Experience with a CRM or scheduling software is a plus.

Responsibilities

  • Answer inbound calls and respond quickly to web, email, and text leads.
  • Qualify leads by learning about each customer's property, project needs, timing, and budget.
  • Accurately document all customer interactions and keep customer information up to date in our CRM.
  • Schedule design consultations, factoring in travel times and designer availability.
  • Handle rescheduling and cancellations promptly, keeping both customers and designers informed.
  • Follow up with leads who haven't yet booked.
  • Learn our service lines, including seasonal and year-round offerings, so you can confidently answer customer questions.
  • Work closely with the sales team to make sure every customer gets a smooth handoff.
  • Keep a positive and professional attitude with customers and coworkers, especially during our busiest weeks.

Benefits

  • Competitive hourly pay ($20–$23/hour), with no commission pressure
  • Flexible scheduling with a wide range of shifts to choose from
  • Hands-on sales and customer experience you can build a career on
  • Fun, high-energy seasonal team in our Salt Lake City office
  • Opportunity to be considered for future seasons or year-round roles
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