Robuck Homes - Inside Sales Associate

doyouconvert.com • Raleigh, NC

4d • Hybrid

About The Position

Robuck Homes is seeking a motivated Inside Sales Associate to join its Sales & Marketing team in a key, highly visible role connecting prospective homebuyers with communities throughout the Triangle and Coastal Carolina. Reporting directly to the Director of Marketing, the position responds to, qualifies, nurtures, and manages online leads and customer inquiries. The role focuses on delivering a strong customer experience and setting appointments for onsite sales agents.

This is primarily a hybrid office/remote position in Raleigh, North Carolina, serving the Triangle and Coastal Carolina (Wilmington) markets. More remote-work flexibility may be available after the first six months, subject to review, performance, and business needs. The weekly schedule will be customized and include workdays, off days, and on-call days. Some travel to new home communities is required to learn about the homes, communities, onsite sales staff, and company culture.

Robuck Homes offers training and mentoring, a competitive base salary plus performance-based commissions, and a comprehensive benefits package. Targeted first-year total compensation is $70,000 or more, with additional earning potential based on performance. Previous new home sales experience is not required.

Requirements

• Two years of sales and/or marketing experience.
• Exceptional phone skills and proven phone communication skills.
• Strong, engaging email communication skills.
• Experience with a sales contact-management database.
• Comfort using a range of technologies to achieve goals.
• Customer-focused and personable.
• Self-motivated, dependable, and committed to consistently executing daily activities, follow-up practices, and performance expectations.
• Solid organizational, planning, and management skills.
• Ability to maintain focus in an unstructured environment with nominal supervision.
• Ability to multitask and manage time effectively.
• Ability to learn and follow a proven sales process.

Responsibilities

• Respond immediately to email and phone leads.
• Qualify leads based on prospects' needs.
• Follow up consistently with online prospects with the goal of setting appointments with onsite sales agents.
• Provide information and marketing materials to prospects.
• Respond to the sales line and lead-related voicemail.
• Help prospects determine the best community and floor plan.
• Use lead-management software.
• Create and deliver ongoing email campaigns.
• Track and report lead activity and sales conversion ratios.
• Monitor website content as assigned by the Director of Marketing, auditing it regularly for accuracy and alignment with external advertising and customer experience goals.
• Monitor third-party websites and online advertising for accuracy, and recommend targeting and messaging to improve customer experience and conversion rates.
• Research competitors and their online activities.
• Travel to new home communities to build knowledge of homes, communities, onsite sales staff, and company culture.
• Perform additional responsibilities as needed.

Benefits

• Extensive training and mentoring with leading new-home sales coaches.
• Competitive base salary plus performance-based commissions.
• Targeted first-year total compensation of $70,000 or more, with additional earning potential for exceptional performance.
• Comprehensive benefits package, including medical insurance and profit sharing.
• Opportunities for long-term professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed