Inside Sales Agent

AAA•Costa Mesa, CA

About The Position

The Inside Sales Agent qualifies and quotes prospects and sells AAA memberships and personal lines insurance products. The role receives member and internet sales leads and works toward monthly sales goals. It also includes collecting premiums, binding coverage, entering policy data into insurance systems, and responding to underwriting inquiries. Agents develop thorough working knowledge of insurance policy provisions, rating factors, rules, and systems; follow up with members and insureds; prospect for new business; inspect documentation; resolve membership and insurance problems using discretion and independent judgment; and identify cross-selling opportunities. The position includes comprehensive training to prepare agents to obtain Property and Casualty and Life insurance licenses. Starting hourly pay is $28.85. After training, full-time agents who meet sales goals earn an average of $83,900–$102,600 annually, with uncapped commissioned opportunities for exceeding sales goals.

Requirements

  • High school diploma required; college degree preferred.
  • 1–3 years of insurance sales experience preferred.
  • Moderate proficiency with Microsoft Office software, including Outlook, Word, and Excel.
  • Advanced written and oral communication skills.
  • Ability to qualify for a Personal Lines License and a Life Insurance License.
  • Competitive sales drive to meet and exceed monthly goals.
  • Successful completion of a background check.
  • Ability to pass a drug screen.

Nice To Haves

  • College degree.
  • 1–3 years of insurance sales experience.

Responsibilities

  • Qualify and quote prospects and sell memberships and personal lines insurance products.
  • Collect premiums, bind coverage, enter policy data into insurance systems, and respond to underwriting inquiries.
  • Develop thorough working knowledge of insurance policy provisions, rating factors, rules, and systems.
  • Follow up with members and insureds and prospect for new business.
  • Inspect related documentation and resolve membership and insurance problems using discretion and independent judgment.
  • Multitask and identify cross-selling opportunities.
  • Work some evenings, weekends, and holidays.
  • Meet monthly sales goals.

Benefits

  • Health coverage for medical, dental, and vision.
  • 401(k) savings plan with company match.
  • Pension.
  • Tuition assistance.
  • Floating holidays.
  • Paid time off for community volunteer programs.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.
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