Inside Sales Agent - (FT)

Dal-Tile • Dallas, TX

1d

About The Position

The Inside Sales Agent is an entry-level contributor who provides customer account management service. The role coordinates call lists, systematic updates, order inquiries and status, product information, customer returns, and transportation management, while applying selling agility to drive revenue and account growth. The position also involves timely and accurate order processing, customer support, troubleshooting, and office administration.

Requirements

• 0–2 years of relevant experience, or an equivalent combination of education and experience.
• Excellent communication, problem-solving, and organizational skills.
• Ability to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion when handling sensitive and confidential data.
• Proficiency with Microsoft Office Suite products.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Use creative and innovative sales approaches when calling customers to drive revenue and account growth.
• Process orders in a timely, accurate, and thorough manner while identifying opportunities to enhance sales.
• Upsell and provide product options to increase sales.
• Develop an understanding of company operations and industry trends.
• Assist with identifying potential process improvements.
• Participate in group activities and collaborate with a team.
• Troubleshoot issues and handle and address escalations.
• Perform office administration duties, including entering orders, preparing reports, and following up to ensure customer satisfaction with order development.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed