Inside Sales Account Manager

Automated Equipment•Red Wing, MN

15d•$55,000 - $70,000

About The Position

Elektro Assemblies is seeking a commercially driven, customer-focused Inside Sales Account Manager to grow revenue and profitability by developing new business, expanding existing customer relationships, and converting inquiries and quotations into profitable orders. This hands-on sales role combines relationship building, commercial initiative, technical aptitude, and disciplined follow-through. The ideal candidate is proactive, mechanically inclined, responsive, and motivated to win business while developing long-term customer partnerships. The successful candidate owns sales opportunities from initial inquiry through quotation, follow-up, negotiation, and order placement. They pursue profitable business, develop new opportunities, strengthen customer relationships, and build credibility with customers and internal manufacturing teams. The role requires self-direction and an understanding of how to balance revenue, customer satisfaction, and profitability. Performance is evaluated through sales, profitability, conversion, and customer measures, with specific targets established based on assigned accounts, available opportunities, and company objectives. The position is based in Red Wing, Minnesota, and follows a Monday–Thursday schedule with a half-day Friday.

Requirements

Strong customer relationship, communication, and business development skills.
Commercial judgment and the ability to understand costs, pricing, and profitability.
Technical aptitude and mechanical orientation, with the ability to learn manufacturing processes, product specifications, and technical drawings.
Proficiency with Microsoft Office, particularly Excel, and the ability to learn ERP/MRP systems.
Strong organization, attention to detail, problem-solving, and follow-through.
Self-motivation, initiative, accountability, and a results-oriented approach.

Nice To Haves

Experience in inside sales, account management, business development, or customer-facing sales in manufacturing or an industrial environment.
Experience with electrical, electronic, electromechanical, or related manufactured products.
Experience preparing quotations, evaluating costs, negotiating pricing, and managing gross margins.
Familiarity with ERP/MRP systems, bills of materials, manufacturing processes, and technical drawings.
A track record of growing customer accounts, winning quoted business, or developing new customer relationships.
Equivalent combinations of relevant sales experience, technical aptitude, and demonstrated results will be considered.

Responsibilities

Identify and pursue new business opportunities, expand existing accounts, develop customer relationships, and follow up proactively on quotations to win profitable business.
Prepare accurate, competitive quotations; coordinate costs and lead times with internal teams; evaluate pricing and competition; negotiate terms within company guidelines; and protect gross margin.
Understand customer drawings, specifications, and technical requirements; coordinate bills of materials, part information, and ERP/MRP data as needed; and communicate customer requirements accurately to internal teams.
Serve as a dependable customer point of contact and communicate about quotations, orders, changes, delivery expectations, and concerns.
Identify opportunities to provide customers with additional products or solutions.
Support the transition from quotation to order fulfillment and work with internal teams to resolve issues affecting customer satisfaction or future business.
Maintain accurate customer and sales records and monitor market and competitive trends.
Recommend improvements to quoting speed, customer responsiveness, pricing, and sales effectiveness.
Collaborate across departments and demonstrate professionalism, ownership, integrity, and teamwork while contributing to profitable growth.
Pursue qualified opportunities, convert quoted opportunities into orders, grow new and existing accounts, meet established sales goals, protect gross margin, support customer retention and responsiveness, and maintain timely, accurate sales execution.