Inside Sales Account Manager

BizFirst • McLean, VA

8d • Onsite

About The Position

BizFirst is assisting its client in recruiting an Inside Sales Account Manager to support assigned Account Executives with day-to-day management of federal customer accounts. The role prepares quotes, responds to customer requests, maintains opportunity records, and coordinates order documentation and follow-up. It manages routine transactional opportunities and collaborates with Account Executives and internal specialists on more complex requirements.

The client is a customer-centric, specialized integrator with an engineering-first culture focused on IT modernization, performance engineering, and cybersecurity. Its teams serve as trusted advisors in a collaborative, fast-paced environment that supports innovation, continuous improvement, professional growth, and work-life balance. This is a full-time, onsite position in McLean, Virginia.

Requirements

• At least one year of experience in inside sales, sales support, quoting, account coordination, or a related customer-facing business role.
• Strong written and verbal communication skills and the ability to interact professionally with customers and business partners.
• Strong attention to detail when reviewing pricing, product information, and transaction documents.
• Ability to organize multiple requests, track outstanding actions, and meet deadlines.
• Proficiency in Microsoft Office applications, including Excel and Outlook.
• Ability to learn business systems, maintain accurate records, and follow established procedures.
• Ability to complete routine assignments independently and recognize when additional guidance or review is needed.

Nice To Haves

• Experience in a technology reseller, distributor, manufacturer, or government contracting environment.
• Familiarity with federal procurement, contract vehicles, and requests for quotation.
• Experience preparing quotes or coordinating customer orders.
• Familiarity with CRM, ERP, or quoting applications such as Salesforce, NetSuite, or Contraqer.
• Experience using distributor or manufacturer portals for pricing, availability, or deal registration.

Responsibilities

• Support assigned Account Executives with customer requests, account activity, and follow-up.
• Handle routine inquiries, quote requests, and order-status updates as a point of contact.
• Coordinate with customers, distributors, manufacturers, and internal teams to obtain information needed to advance opportunities.
• Support renewal tracking and follow up on existing customer requirements.
• Communicate outstanding actions, deadlines, and issues requiring attention from Account Executives or other internal resources.
• Prepare and maintain accurate quotes based on customer requirements, supplier pricing, and applicable contract terms.
• Review requests for quotation to identify required products, submission instructions, deadlines, and supporting documentation.
• Obtain pricing and availability from distributors and manufacturers; assist with special pricing requests and deal registrations.
• Manage routine quote requests through submission and follow-up, coordinating technical or contractual questions with appropriate internal resources.
• Maintain accurate opportunity records, including customer information, quote revisions, expected close dates, status, and next actions.
• Follow pricing and approval procedures and escalate exceptions for review.
• Assemble order documentation and coordinate handoffs to order processing and Supply Chain.
• Review customer purchase orders against approved quotes and identify discrepancies requiring resolution.
• Coordinate with Supply Chain to obtain fulfillment updates and communicate order status to the account team and customers.
• Maintain complete records of customer correspondence, supplier quotes, approvals, and order documentation.
• Work with internal teams to resolve routine order issues and support timely responses to customer inquiries.
• Develop working knowledge of the client's technology offerings, contract vehicles, business systems, and sales procedures.
• Participate in relevant product, manufacturer, and internal training.
• Apply established procedures consistently and seek guidance on unfamiliar or complex requirements.
• Identify opportunities to improve data accuracy, documentation, and routine account-support processes.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Employer matching contributions to a 401(k) retirement plan.
• Competitive compensation and bonus opportunities.
• Support for continuing education and professional growth, including tuition reimbursement.
• Paid leave and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed