Parts Counterperson !

RWC Group - Eugene • Eugene, OR

4d • $23 - $28

About The Position

RWC Group is hiring an Inside Parts Sales Counterperson to serve as the face of its parts department. This fast-paced, customer-focused role helps retail, wholesale, and fleet customers find the right parts, processes orders, manages inquiries, and keeps the parts counter operating smoothly. Product knowledge and communication skills contribute directly to customer satisfaction.

Requirements

• High school diploma or equivalent.
• Familiarity with a DMS or other parts system.
• Strong communication and customer service skills.
• Ability to work in a fast-paced, multitasking environment.
• Basic computer skills and comfort with inventory and ordering systems.
• Drive, organization, attention to detail, and reliability.
• Valid driver's license.

Nice To Haves

• One to three years of experience in automotive parts, truck parts, or dealership counter sales; motivated candidates without this experience may be trained.
• Spanish-speaking ability.

Responsibilities

• Assist retail, wholesale, and fleet account customers at the parts counter in person and by phone.
• Identify customers’ parts needs, locate parts in inventory, and provide technical recommendations.
• Accurately process parts orders, quotes, and special orders.
• Maintain an organized, clean, and professional parts counter.
• Manage parts displays, pricing, and inventory information.
• Answer customer questions about specifications, compatibility, and delivery.
• Support the Parts Manager with inventory counts and data entry.
• Build relationships with repeat customers.

Benefits

• Competitive hourly wage of $23–$28, based on experience and qualifications.
• Opportunity to earn commission.
• Health, dental, and vision insurance.
• 401(k) plan with a match.
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED