Inside Industrial Sales
About The Position
PALCO Power Systems, a subsidiary of Scott Electric Company, is hiring an Inside Industrial Sales representative for its Winfield, West Virginia branch. The position is the primary point of contact for customers seeking industrial generators, transfer switches, and related power-generation equipment. The representative responds to inquiries, prepares quotations and sales orders, provides product information and technical support, and coordinates with internal departments to help ensure successful project execution and customer satisfaction. The role calls for a customer-focused, detail-oriented person who can manage multiple priorities in a fast-paced industrial sales environment. The position is in person and scheduled Monday through Friday, 8 a.m. to 5 p.m. Applicants must submit to a background check and drug testing. All Scott Electric employees are subject to an Employment Agreement that includes restrictive covenants covering non-compete and non-disclosure.
Requirements
- High school diploma.
- 2–5 years of inside sales or customer service experience.
- Strong communication skills and a professional, customer-focused approach.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook, and CRM systems.
- Ability to read and understand basic technical information, equipment specifications, and electrical terminology.
- Strong organizational skills and ability to manage multiple tasks and deadlines.
- Ability to work in a team environment and support cross-department coordination.
- Self-motivation and strong follow-through.
- Attention to detail and accuracy in documentation.
- Ability to learn generator product lines, sizing concepts, and industry terminology.
- Confidence speaking with contractors, engineers, and industrial clients.
- Positive, professional demeanor and strong problem-solving skills.
- Must submit to a background check and drug testing.
Nice To Haves
- Associate degree or technical coursework.
- Experience in the industrial equipment, electrical, or mechanical industry.
Responsibilities
- Respond to incoming calls, emails, and web inquiries about industrial generators, transfer switches, and related equipment.
- Prepare accurate quotes, proposals, and sales orders based on customer specifications and project requirements.
- Provide customers and partners with product information, pricing, lead times, and technical guidance.
- Coordinate with purchasing, logistics, and service departments to support timely delivery and projects.
- Maintain CRM records, customer profiles, and sales activity logs.
- Follow up on open quotes, leads, and outstanding customer requests.
- Support outside sales staff with documentation, scheduling, and customer communication.
- Assist customers with warranty registration, service coordination, and product documentation.
- Track inventory levels, incoming shipments, and available stock for quick-turn orders.
- Build and maintain relationships with contractors, engineers, and industrial clients.
- Support marketing efforts by distributing product literature, promotional materials, and updated pricing sheets.
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Referral program
- Employee assistance program
- Employee discount
- Flexible spending account
- Tuition reimbursement
- Paid holidays
- Employee Stock Ownership Plan (ESOP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
