Inside Industrial Sales

Scott Electric Company•Winfield, WV

1d•Onsite

About The Position

PALCO Power Systems, a subsidiary of Scott Electric Company, has an immediate opening for an Inside Industrial Sales position at its Winfield, West Virginia branch. This role is a primary point of contact for customers seeking industrial generators, transfer switches, and related power generation equipment. The position responds to customer inquiries, prepares quotations and sales orders, provides product information and technical support, and coordinates with internal departments to support project execution and customer satisfaction. The ideal candidate is customer-focused, detail-oriented, and able to manage multiple priorities in a fast-paced industrial sales environment. The schedule is Monday through Friday, 8 a.m. to 5 p.m., and the work location is in person. Scott Electric Company was founded in 1946 in Greensburg, Pennsylvania, and is one of the largest independent electrical distributors in the United States, with storefront locations across Pennsylvania, Maryland, Ohio, and West Virginia. Its customers include electrical, mechanical, and general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets. The company states that it is committed to an inclusive workplace and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employees must execute an Employment Agreement that includes non-compete and non-disclosure restrictive covenants.

Requirements

High school diploma required.
2–5 years of inside sales or customer service experience.
Strong communication skills and a professional, customer-focused approach.
Proficiency in Microsoft Office, including Word, Excel, and Outlook, and CRM systems.
Ability to read and understand basic technical information, equipment specifications, and electrical terminology.
Strong organizational skills and ability to manage multiple tasks and deadlines.
Comfort working in a team environment and supporting cross-department coordination.
Self-motivated with strong follow-through.
Detail-oriented and accurate in documentation.
Ability to learn generator product lines, sizing concepts, and industry terminology.
Confidence speaking with contractors, engineers, and industrial clients.
Positive, professional demeanor with strong problem-solving skills.
Must submit to a background check and drug testing.

Nice To Haves

Associate degree or technical coursework.
Experience in the industrial equipment, electrical, or mechanical industries.

Responsibilities

Respond to incoming calls, emails, and web inquiries about industrial generators, transfer switches, and related equipment.
Prepare accurate quotes, proposals, and sales orders based on customer specifications and project requirements.
Provide customers and partners with product information, pricing, lead times, and technical guidance.
Coordinate with purchasing, logistics, and service departments to support timely delivery and projects.
Maintain CRM records, customer profiles, and sales activity logs.
Follow up on open quotes, leads, and outstanding customer requests.
Support outside sales staff with documentation, scheduling, and customer communication.
Assist customers with warranty registration, service coordination, and product documentation.
Track inventory levels, incoming shipments, and available stock for quick-turn orders.
Build and maintain relationships with contractors, engineers, and industrial clients.
Support marketing efforts by distributing product literature, promotional materials, and updated pricing sheets.