Inside Auto Claims Adjuster - Hybrid (Uniondale, NY)
About The Position
The Inside Auto Claims Adjuster investigates basic and occasionally moderately complex auto insurance claims, including non-represented claims. The role evaluates coverage, liability, and damages; negotiates settlements; and works directly with claimants, insureds, and other involved parties to resolve claims accurately, promptly, and with a customer-focused approach. Training is conducted in the office Monday through Friday, 8:00 a.m. to 4:45 p.m. After training, the position follows a hybrid schedule: three days in the office Tuesday through Thursday and two days remote Monday and Friday. Hours are Monday through Friday between 8:00 a.m. and 5:30 p.m., with occasional Saturdays. The projected start date is January 11, 2027. The role requires a private, dedicated home workspace free from distractions, appropriate work surface and seating, and internet service with at least 50 MB download and 5 MB upload speeds. Allstate provides equipment for working from home and an $80 monthly connectivity reimbursement. The position is unavailable to residents of California, Alaska, Washington, and Hawaii. A background investigation is required. The successful candidate may be expected to obtain adjuster licenses in multiple markets within 60 days of hire and maintain required licenses and renewal requirements. A $1,000 sign-on bonus may be available to candidates with an active adjuster license in Texas, Florida, or their resident state, subject to stated exclusions for current and former employees seeking rehire.
Requirements
- Strong verbal and written communication skills and a demonstrated commitment to excellent customer service.
- Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
- Strong attention to detail, critical-thinking, and decision-making skills.
- Comfort using technology and learning claims-related software and tools.
- A private, dedicated home workspace free from distractions, with appropriate work surface and seating.
- Minimum home internet bandwidth of 50 MB download and 5 MB upload.
- Obtain any required adjuster licenses within 60 days of hire and maintain required licenses and renewal requirements.
- Submit to a background investigation.
Nice To Haves
- At least 2 years of prior claim handling experience is preferred.
- An active adjuster license in Texas, Florida, or the candidate’s resident state may qualify for a $1,000 sign-on bonus, subject to exclusions.
Responsibilities
- Ensure compliance with regulatory requirements and company standards throughout the claim lifecycle.
- Investigate minor to moderately complex auto accidents and prepare clear, concise claim summaries.
- Conduct recorded statements with claimants, insureds, and witnesses.
- Evaluate auto claims to determine coverage, liability, and damages.
- Negotiate and settle claims in alignment with established guidelines and best practices.
- Maintain detailed claim files, including notes, summaries, and decision rationale.
- Collaborate with internal teams to support efficient, customer-centric claim handling.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Allstate pension plan
- 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Allstate Foundation donation match and grant opportunities
- $80 monthly connectivity reimbursement for eligible employees working from home
- Technology bundle for home work, including laptop, monitor, headset, keyboard, and mouse
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
