Inside Account Executive - SLED

HP•Rio Rancho, NM

6d•$67,600 - $96,300

About The Position

The Inside Account Executive (iAE) initiates outbound calls to introduce the organization’s products, services, and solutions, tailors sales pitches to customer needs, and qualifies potential leads. The role develops product knowledge to communicate value propositions, participates in promotional campaigns, collaborates with internal teams, and follows up on customer inquiries. It maintains accurate CRM and pipeline records and works toward daily, weekly, and monthly performance targets. The position also includes training to enhance product knowledge, sales skills, and customer service techniques. The role typically requires 2–4 years of work experience, preferably in inside sales, telesales, or a related field. A high school diploma, GED, higher secondary education, commensurate work experience, or demonstrated competence is recommended. A Certified Inside Sales Professional (CISP) certification is preferred. The stated US on-target earnings range is $67,600–$96,300 annually, with a 60/40 salary/incentive mix. Pay varies by work location, job-related knowledge, skills, and experience. The position is full-time. HP offers health, dental, and vision insurance; disability and life insurance; an employee assistance program; a flexible spending account; and paid leave offerings, including parental leave, paid holidays, vacation, and sick leave.

Requirements

High school diploma, GED, higher secondary education, commensurate work experience, or demonstrated competence.
Typically 2–4 years of work experience, preferably in inside sales, telesales, or a related field.
Skills and knowledge in business development, business planning, B2B sales, cold calling, consultative selling, cross-selling, CRM, inside sales, marketing, merchandising, outbound calls, phone sales, product knowledge, sales processes, sales prospecting, sales strategy, Salesforce, selling techniques, telemarketing, and upselling.
Cross-organizational skills include effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

Certified Inside Sales Professional (CISP) certification.
Experience in inside sales, telesales, or a related field.

Responsibilities

Initiates outbound calls to prospective customers, introducing the organization’s products, services, and solutions.
Develops understanding of the organization’s offerings, features, and benefits to communicate value propositions.
Delivers sales pitches tailored to customer needs and focused on product or service value.
Identifies and qualifies leads, gathers relevant information, and documents details in the CRM system.
Participates in promotional campaigns and communicates special offers, discounts, and promotions.
Collaborates with internal teams, including marketing and customer support, to support seamless customer experiences.
Follows standard policies for responding to customer inquiries, providing accurate information, and addressing concerns.
Works toward daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
Contributes to pipeline management and maintains accurate, up-to-date records of customer interactions, conversations, and outcomes.
Participates in training to enhance product knowledge, sales skills, and customer service techniques.