Inside Account Executive - SLED

HP•Rio Rancho, NM

About The Position

The Inside Account Executive - SLED initiates outbound calls to introduce the organization’s products, services, and solutions, tailors sales pitches to customer needs, and qualifies potential leads. The role requires developing knowledge of the organization’s offerings and communicating their features, benefits, and value propositions effectively. The position collaborates with internal teams, follows up on customer inquiries, maintains accurate customer and pipeline records, and works toward performance targets while developing sales and customer service skills through training. The role affects the immediate team and contributes analysis and limited project-direction input as an informed team member. Assignments are routine to moderately complex and require basic problem resolution. The job description notes that duties and responsibilities may change and that additional functions may be assigned by management. The on-target earnings range for US candidates is $67,600–$96,300 annually, with a 60/40 salary-to-incentive mix. Pay varies by work location, job-related knowledge, skills, and experience. HP offers health, dental, and vision insurance; short- and long-term disability insurance; an employee assistance program; a flexible spending account; life insurance; and time-off policies that include 4–12 weeks of fully paid parental leave based on tenure, 13 paid holidays, and additional flexible paid vacation and sick leave.

Requirements

High school diploma, GED, higher secondary education, commensurate work experience, or demonstrated competence.
Typically 2–4 years of work experience, preferably in inside sales, telesales, or a related field.
Knowledge or skills in business development, business planning, business-to-business sales, cold calling, consultative selling, cross-selling, customer relationship management, inside sales, marketing, merchandising, outbound calls, phone sales, product knowledge, sales processes, sales prospecting, sales strategy, Salesforce, selling techniques, telemarketing, or upselling.
Effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

Certified Inside Sales Professional (CISP) certification.
Experience in inside sales or telesales.

Responsibilities

Initiate outbound calls to prospective customers to introduce the organization’s products, services, and solutions.
Develop knowledge of the organization’s offerings, key features, and benefits to communicate value propositions effectively.
Deliver sales pitches tailored to customer needs and focused on product or service benefits and value.
Identify and qualify potential leads, gather relevant information, and document details in the CRM system.
Participate in promotional campaigns and communicate special offers, discounts, and promotions to prospective customers.
Collaborate with internal teams, including marketing and customer support, to support seamless customer experiences.
Follow standard policies for responding to customer inquiries, providing accurate information, and addressing concerns.
Work toward daily, weekly, and monthly performance targets, including call quotas and lead-generation goals.
Contribute to pipeline management and maintain accurate, up-to-date records of customer interactions, conversations, and outcomes.
Participate in training to enhance product knowledge, sales skills, and customer service techniques.