Inpatient Rehab Administrative Coordinator

Brown Medicine•Newport Beach, CA
•$50,523 - $83,346•Onsite

About The Position

Under the supervision of the department director and/or assistant clinical manager (ACM), the Inpatient Rehab Administrative Coordinator is responsible for clerical and operational functions for Brown University Health Rehabilitation Services. The role provides training and acts as a responsive, proactive customer advocate, supporting patient and staff scheduling, quality assurance, and coordination of inpatient rehabilitation facility (IRF) therapy services at Vanderbilt Rehabilitation Center at Newport Hospital. The coordinator works with service-line personnel and external equipment vendors and is expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence. The position supports rehab aide supervision and training, staffing and schedule management, documentation, regulatory compliance tracking, equipment coordination, team communications, and operational improvement. It may also provide therapy treatments when licensed to do so. The role works independently within departmental policies and procedures and consults the department director and/or ACM when complex issues arise or policy clarification is needed. The listed schedule is Monday through Friday, day shift, four hours daily, in a normal office environment involving sitting and some walking.

Requirements

  • Associate’s degree required.
  • Three years of experience in a related field, with demonstrated maturity, focus, insight, and ability to provide high-level leadership to employees.
  • Sufficient knowledge of associated functions to plan, direct, and evaluate rehab aide work.
  • Interpersonal and communication skills sufficient to train and coach staff on current or new processes.
  • Organization skills sufficient to share pertinent information supporting timely patient discharge.
  • Analytical skills sufficient to evaluate workflow, collect and analyze management reports, and recommend changes.

Nice To Haves

  • Bachelor’s degree preferred.
  • Training or experience with personal computers and large-scale information systems preferred.

Responsibilities

  • Supervises, trains, and evaluates rehab aides; establishes performance standards with the ACM or director and supports employee counseling and related HR procedures.
  • Ensures established policies and processes are followed and provides training when policies, processes, or technology change.
  • Assists in developing and updating policies for rehab aide operations.
  • Works with the department director and ACM to promote quality, consistent, and efficient processes across IRF and inpatient acute therapy services.
  • Evaluates daily operational efficiency, staffing, and service quality; identifies and prioritizes problems and advises the department director and/or ACM on addressing them.
  • Assists the ACM and lead schedulers with daily staff schedules, coverage, and adjustments based on patient status, census, discharges, and budget constraints.
  • Tracks employee attendance and records it in timekeeping systems.
  • Prepares and maintains staff schedules, daily charge reports, productivity reports, and other records; reviews and updates documents as needed.
  • Tracks daily and weekly therapy minutes for regulatory compliance and accurate, timely documentation, and shares tracking information with the IRF-PAI coordinator.
  • Helps staff resolve scheduling problems and coordinates and distributes daily patient schedules in a timely manner.
  • Coordinates caregiver education and weekend schedule continuity with therapy, nursing, and case management.
  • Collects patient equipment information, orders necessary equipment from vendors, provides information needed for insurance coverage determinations, and coordinates timely delivery to the correct location for discharge.
  • Assists the ACM and PPS Coordinator with operational improvement projects and new initiatives, and participates in committees as required.
  • Coordinates and documents information shared among treatment teams, rehab liaisons, and providers, including admission and discharge dates and times and team conference schedules.
  • Collects information for daily medical rounds, attends rounds, and updates staff with pertinent information afterward.
  • Conducts orientation for new rehabilitation staff and may develop or deliver in-service training on therapy processes and rehabilitation regulatory compliance.
  • Provides therapy treatments when licensed to do so.
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