Admissions Coordinator - Inpatient Rehab

Select Medical Rehabilitation - Tallahassee•Tallahassee, FL
•$21 - $30•Onsite

About The Position

The Admissions Coordinator is a key member of the Business Development Team at Select Medical Rehabilitation and Specialty Hospital in Tallahassee. The role manages referral intake and patient admissions, coordinating with hospital departments to prepare for admissions and provide timely, accurate customer service. The coordinator is among the first people patients encounter at the rehabilitation hospital, which cares for individuals facing brain and spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. The position is full-time and on-site, Monday through Friday from 8:00 a.m. to 5:00 p.m. Pay is $21–$30 per hour, based on years of experience, with the opportunity to earn up to $300 in monthly bonus incentives. The employer provides onboarding and training, growth opportunities, and a comprehensive benefits package for full-time employees.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience performing a broad range of duties in an Admissions or Pre-Admissions Department.

Nice To Haves

  • Knowledge of medical terminology.
  • Knowledge of insurance verification.
  • Experience working with Excel and databases.
  • Previous experience in a physical rehabilitation setting.

Responsibilities

  • Manage referral intake and patient admissions as a member of the Business Development Team, coordinating with departments to prepare for admissions.
  • Oversee the hospital pull-through process under the direction of the Director of Business Development, providing support and customer service and resolving admissions issues promptly.
  • Work with CBO and HIM to resolve errors and keep deficiencies at 0% to eliminate holds.
  • Enter every referral accurately and promptly in Transitions of Care.
  • Process insurance verifications promptly.
  • Assist with pre-certification and authorization, tracking follow-up and timely processing.
  • Work with the Director of Business Development, CEO, and other leaders to ensure timely admissions from referral.
  • Work with the team to resolve challenges and overcome obstacles.
  • Provide appropriate documents to the Case Management team in a timely manner, when applicable.
  • Enter pre-admission patient data in HMS/MedHost, including benefit details and billing instructions.
  • Complete admissions paperwork; review patient forms and demographics with the patient or responsible party; obtain required signatures; and scan completed documents, including insurance cards and photo ID.
  • Lead the morning meeting, reviewing census and budgeted numbers.
  • Communicate confirmed admission details, including admission time, bed number, and physician, to the hospital.
  • Provide tours of the hospital.
  • Answer questions accurately and provide customer service to internal and external customers.
  • Manage leaves of absence in HMS/MedHost, ensure accurate entries, and complete forms needed for corrections.
  • Review and enter the daily census in Select Portal by 11:00 a.m. EST, ensure accuracy, and initiate necessary changes or updates.
  • Perform other duties as assigned.

Benefits

  • Customizable health insurance packages.
  • Comprehensive medical/RX, health, vision, and dental plan offerings.
  • 401(k) retirement plan with company matching.
  • Life and short- and long-term disability protection.
  • Tuition assistance.
  • Generous paid time off.
  • Company-paid parking.
  • Extensive onboarding, training, and orientation.
  • Monthly bonus incentives of up to $300.
  • Growth and advancement opportunities.
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