Innovation Technician

Terminix•Memphis, TN

About The Position

The Innovation Technician performs a combination of pest control, exclusion services, minor construction, and Thermal Acoustical Pest (TAP) insulation installation for residential and commercial clients. The role includes inspections and pest treatments, termite-system installation and maintenance, TAP insulation work, light repairs, wildlife removal, and customer communication. Technicians prepare and clean job sites, document completed services, follow safety protocols, and participate in training to stay current with industry trends, technologies, and regulations. Work may take place indoors and outdoors and involve confined spaces, roofs, heights, mechanical equipment, vehicles, electrical current, fumes, dust, and chemicals. The position requires use of personal protective equipment and safe operation and upkeep of a motor vehicle and equipment.

Requirements

  • High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver’s license from the state of residence.
  • Available to work Monday through Friday and Saturdays as needed.
  • Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
  • Basic math skills, including adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals, and following product-label mixing instructions.
  • Licenses or certificates required by applicable federal, state, or local regulations; the company covers these requirements.
  • Clean-shaven face so respirators can seal properly.
  • Ability to work around animals, insects, and termites; in tight, confined spaces; and at heights, including using a safety harness when required.
  • Ability to wear personal protective equipment, including an OSHA-compliant respirator.
  • Ability to move up to 50 pounds and perform physical activities such as climbing, balancing, stooping, kneeling, crouching, and crawling.
  • Ability to maintain balance on narrow, slippery, or moving surfaces and to push, pull, drag, or otherwise move objects with sustained force.
  • Ability to work inside and outside in the local climate.

Nice To Haves

  • Customer-facing experience.

Responsibilities

  • Inspect residential and commercial properties to identify pest activity and perform pest control services.
  • Install and maintain termite control systems.
  • Install TAP insulation, prepare and clean job sites, and ensure service quality and customer satisfaction.
  • Assist with light construction projects, including minor repairs and replacements related to pest damage.
  • Communicate with customers about services, satisfaction, and pest-control measures.
  • Perform exclusion services and wildlife removal, including setting up and building exclusion traps.
  • Follow safety protocols while performing services.
  • Complete production forms documenting services provided.
  • Participate in training and stay updated on industry trends, technologies, and regulations.
  • Safely operate a motor vehicle and keep the vehicle and other equipment clean.

Benefits

  • Benefits begin on day one for full-time colleagues, with immediate enrollment upon hire.
  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Tuition reimbursement for full-time colleagues.
  • Training and development programs.
  • Career growth opportunities and promotion from within.
  • Competitive pay; some roles offer performance incentives.
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