Innovation Technician

Terminix•Lansing, MI

About The Position

The Innovation Technician performs a combination of pest control, exclusion services, minor construction, and Thermal Acoustical Pest (TAP) insulation installation for residential and commercial clients. The role includes identifying pest activity, providing pest-control services, installing and maintaining termite-control systems, preparing and cleaning job sites, and completing light repairs related to pest damage. Technicians also perform wildlife removal and exclusion work, communicate with customers, document services, and participate in training to stay current with industry practices, technologies, and regulations. The work may involve animals, insects, termites, confined spaces, roofs, mechanical parts, vehicles, electrical current, heights, scaffolding, fumes, dust, and chemicals. Technicians work indoors and outdoors in local weather conditions, use personal protective equipment such as an OSHA-compliant respirator, and safely operate and maintain a motor vehicle and other equipment. The role requires physical activity including lifting or repositioning objects up to 50 pounds, climbing, balancing, stooping, kneeling, crouching, and crawling.

Requirements

  • Clean-shaven face so respirators can seal properly.
  • High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver's license from the state of residence.
  • Availability to work Monday through Friday and Saturdays as needed.
  • Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
  • Basic math skills, including arithmetic with whole numbers, fractions, and decimals, and the ability to follow product-label mixing instructions.
  • Ability to obtain licenses or certificates required by federal, state, and/or local regulations; the company covers these requirements.
  • Ability to lift, carry, push, pull, or otherwise reposition objects weighing up to 50 pounds.
  • Ability to work in confined spaces and maintain balance on narrow, slippery, or moving surfaces.
  • Ability to perform frequent physical activities such as sitting, climbing, balancing, stooping, kneeling, crouching, crawling, and using stairs, ladders, scaffolding, ramps, and poles.
  • Ability to work indoors and outdoors in local weather conditions and wear required personal protective equipment.
  • Ability to safely operate a motor vehicle.

Nice To Haves

  • Customer-facing experience.

Responsibilities

  • Inspect for pest activity and perform pest-control services for residential and commercial clients.
  • Install and maintain termite-control systems.
  • Install TAP insulation, prepare job sites, and clean up after work.
  • Assist with light construction, minor repairs, and replacements related to pest damage.
  • Communicate with customers about services, satisfaction, and pest-control measures.
  • Perform exclusion services and wildlife removal, including setting up and building exclusion traps.
  • Follow safety protocols while performing services.
  • Stay current with industry trends, technologies, and regulations and participate in training.
  • Work around animals, insects, and termites, including removing animals trapped in exclusion devices.
  • Cut flashing and form hardware cloth to specifications.
  • Use a safety harness on rooftops as needed for exclusion services and wildlife removal.
  • Complete production forms documenting services provided.
  • Safely operate a motor vehicle and keep it and other equipment clean.

Benefits

  • Benefits enrollment begins immediately upon hire, with benefits starting on day one for full-time colleagues.
  • Medical, dental, vision, disability, and life insurance, plus other health benefits.
  • 401(k) retirement plan with company matching contributions.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Tuition reimbursement for full-time colleagues.
  • Training and development programs.
  • Career-growth opportunities and promotion from within.
  • Competitive pay; some roles offer performance incentives.
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