Innovation Technician

Terminix • Lansing, MI

5d

About The Position

The Innovation Technician performs a combination of pest control, exclusion services, minor construction, and Thermal Acoustical Pest (TAP) insulation installation for residential and commercial clients. The role includes inspecting for pest activity, providing pest control services, installing and maintaining termite control systems, preparing and cleaning job sites, and completing light construction and repairs related to pest damage. Technicians communicate with customers about services and pest-control measures, perform wildlife removal and exclusion work, and follow safety protocols. The position also requires documenting services, maintaining equipment and a company vehicle, and participating in training to stay current with industry trends, technologies, and regulations. Work may involve animals, insects, confined spaces, rooftops, heights, mechanical parts, vehicles, electrical current, scaffolding, fumes, dust, and chemicals. The role requires physical activity and work both indoors and outdoors in local weather conditions.

Requirements

• High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license from the state of residence.
• Available to work Monday through Friday and Saturdays as needed.
• Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
• Basic math skills, including arithmetic with whole numbers, common fractions, and decimals, and the ability to follow product-label mixing instructions.
• Clean-shaven face so respirators can seal properly.
• Ability to meet the physical demands of the role, including lifting or repositioning objects up to 50 pounds; balancing on narrow, slippery, or moving surfaces; pushing and pulling with sustained force; and regularly sitting, climbing, stooping, kneeling, crouching, and crawling.
• Ability to work indoors and outdoors in local weather and in confined spaces, and to wear personal protective equipment such as an OSHA-compliant respirator.
• Ability to safely operate a motor vehicle.
• Required licenses or certificates under applicable federal, state, and local regulations; the company covers these.

Nice To Haves

• Customer-facing experience is preferred.

Responsibilities

• Inspect residential and commercial properties to identify pest activity.
• Perform pest control services and install and maintain termite control systems.
• Install TAP insulation, including preparing and cleaning job sites.
• Assist with light construction projects, minor repairs, and replacements related to pest damage.
• Communicate with customers to explain services, ensure satisfaction, and provide pest-control guidance.
• Perform exclusion services and wildlife removal, including setting up and building exclusion traps.
• Follow safety protocols and participate in training on pest control and related services.
• Complete production forms documenting services provided.
• Keep the company vehicle and equipment clean and operate the vehicle safely.

Benefits

• Professional growth opportunities and career advancement, including promotion from within.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus additional health benefits, with enrollment immediately upon hire and benefits starting on day one for full-time colleagues.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives in many roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED