Innovation Technician

Terminix • Memphis, TN

1d

About The Position

The Innovation Technician performs a combination of pest control, exclusion services, light construction, minor repairs, and Thermal Acoustical Pest Control (TAP) insulation installation for residential and commercial customers. The role includes inspecting for pest activity, providing pest control services, installing and maintaining termite control systems, preparing and cleaning job sites, and ensuring service quality and customer satisfaction. Technicians also perform wildlife removal and exclusion work, communicate with customers about services and pest-control measures, and participate in training to keep current with industry developments, technology, and regulations.

The work may involve animals and insects; confined spaces such as basements, attics, and crawl spaces; rooftops, heights, ladders, and scaffolding; and exposure to mechanical parts, vehicles, electrical current, fumes, dust, and chemicals. The role requires physical activity, use of personal protective equipment including an OSHA-compliant respirator, safe operation of a motor vehicle, and completion of production forms documenting services. Safety training is provided for handling work conditions and equipment.

Requirements

• High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license from the state of residence.
• Available to work Monday through Friday and Saturdays as needed.
• Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
• Basic math skills, including adding, subtracting, multiplying, and dividing whole numbers, common fractions, and decimals, and following product-label mixing instructions.
• Clean-shaven face so a rebreather can seal properly.
• Ability to wear personal protective equipment, including an OSHA-compliant respirator.
• Ability to move up to 50 pounds by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Ability to work indoors and outdoors in the local climate and perform regular sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, including on stairs, ladders, scaffolding, ramps, and poles.
• Ability to maintain balance on narrow, slippery, or erratically moving surfaces and to push, drag, draw, haul, or tug objects using sustained force.
• Ability to work around animals, insects, termites, confined spaces, mechanical parts, vehicles, electrical current, heights, scaffolding, fumes, dust, and chemicals.

Nice To Haves

• Customer-facing experience preferred.

Responsibilities

• Inspect properties to identify pest activity and perform pest-control services for residential and commercial clients.
• Install and maintain termite control systems.
• Install TAP insulation, including preparing and cleaning job sites and ensuring quality service and customer satisfaction.
• Assist with light construction projects and minor repairs or replacements related to pest damage.
• Communicate with customers to explain services, ensure satisfaction, and provide guidance on pest-control measures.
• Perform exclusion services and wildlife removal, including setting up and building exclusion traps and following safety protocols.
• Complete production forms documenting services provided.
• Safely operate and maintain cleanliness of a motor vehicle and other equipment.
• Participate in training and stay informed about industry trends, technologies, and regulations.

Benefits

• Professional growth opportunities and career advancement, including promotion from within.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Health benefits including medical, dental, vision, disability, and life insurance, with enrollment available immediately upon hire and benefits starting on day one for full-time colleagues.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Competitive pay; some roles offer performance incentives.
• Health, safety, and flexibility-focused company culture.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED