Innovation Technician

Terminix•Waterbury, CT
•$20 - $23

About The Position

The Innovation Technician performs a combination of pest control, exclusion services, minor construction, and Thermal Acoustical Pest (TAP) insulation installation for residential and commercial customers. The role includes inspecting for pest activity, providing pest services, installing and maintaining termite control systems, preparing and cleaning job sites, and assisting with minor repairs related to pest damage. Technicians communicate with customers about services and pest-control measures, perform wildlife removal and exclusion work, and participate in training to stay current with industry practices, technologies, and regulations. The work involves animals, insects, termites, confined spaces, rooftops, heights, scaffolding, mechanical parts, vehicles, electrical current, fumes, dust, and chemicals. Technicians work indoors and outdoors in local weather conditions, use personal protective equipment including an OSHA-compliant respirator, document services on production forms, and safely operate and maintain a motor vehicle and equipment. The position requires substantial movement and physical activity, including climbing, balancing, stooping, kneeling, crouching, crawling, and lifting or repositioning objects up to 50 pounds. Availability Monday through Friday and Saturdays as needed is required. The listed base pay is $20.00–$23.00 per hour. Starting pay may vary based on factors such as location, skills, education, and experience; total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment where applicable. Full-time colleagues are eligible for benefits beginning on day one, including medical, dental, vision, disability, and life insurance, a company-matched 401(k), vacation and sick days, company-paid and floating holidays, training and development, and tuition reimbursement.

Requirements

  • High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver’s license from the state of residence.
  • Available to work Monday through Friday and Saturdays as needed.
  • Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
  • Basic math skills, including arithmetic with whole numbers, fractions, and decimals, and the ability to follow product-label mixing instructions.
  • Clean-shaven face so respirators can seal properly.
  • Able to move up to 50 pounds by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Able to work in tight, confined spaces and in indoor and outdoor conditions, including local weather.
  • Able to perform frequent physical activities including sitting, climbing, balancing, stooping, kneeling, crouching, crawling, and using stairs, ladders, scaffolding, ramps, and poles.
  • Able to maintain balance on narrow, slippery, or moving surfaces and exert sustained force to push, drag, haul, or tug objects.
  • Able to wear personal protective equipment, including an OSHA-compliant respirator.
  • Able to safely operate a motor vehicle.
  • Obtain licenses or certificates required by federal, state, and/or local regulations; the company covers these requirements.

Nice To Haves

  • Customer-facing experience preferred.

Responsibilities

  • Inspect residential and commercial properties to identify pest activity and perform pest control services.
  • Install and maintain termite control systems.
  • Install TAP insulation, prepare job sites, and clean up after installation.
  • Assist with light construction, minor repairs, and replacements related to pest damage.
  • Explain services to customers, support customer satisfaction, and provide guidance on pest-control measures.
  • Perform exclusion services and wildlife removal, including setting up and building exclusion traps and removing trapped animals.
  • Follow safety protocols while working around animals, insects, confined spaces, heights, mechanical parts, electrical current, fumes, dust, and chemicals.
  • Complete production forms documenting services provided.
  • Participate in training and stay informed about industry trends, technologies, and regulations.
  • Safely operate a motor vehicle and keep it and other equipment clean.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Training and development programs.
  • Tuition reimbursement for full-time colleagues.
  • Career growth opportunities and promotion from within.
  • Performance incentives may be offered for some roles.
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