Bed and Breakfast Front Desk Host

Stanton House Inn • Greenwich, CT

5d • $20 - $22 • Onsite

About The Position

Stanton House Inn is hiring an Inn Host for its 21-room historic boutique bed and breakfast in Greenwich, Connecticut. This is a varied, guest-facing role focused on making the inn feel like a welcoming home. The position combines hosting, breakfast preparation and baking, room inspections, reservation and guest-message management, lounge food service, and upkeep of shared spaces. The work is physical and social, with a daytime schedule and no evening coverage. The inn closes for the winter holidays, and the team receives three weeks of paid time off during that break.

The role is suited to someone warm, observant, comfortable taking initiative, and willing to be active throughout the day. A hospitality background or degree is not required. Customer-facing or service experience is preferred. The inn promotes from within, provides cross-training, and supports formal certifications and leadership development.

Requirements

• Available for daytime shifts, including most weekends and some holidays.
• Reliable transportation to Greenwich, Connecticut.
• Comfortable standing, moving, and lifting up to 50 pounds throughout a shift.
• Able to climb stairs throughout the shift; the historic property has no elevator.
• The property is non-smoking.
• Customer-facing or service experience is preferred; hospitality experience is not required.
• Able to take the lead on quieter mornings after learning the work routines.

Nice To Haves

• Customer-facing or service experience.
• Interest in learning the local area and providing recommendations.
• Interest in formal certifications such as ServSafe or Cornell’s online Hospitality Management program.

Responsibilities

• Welcome and engage guests from arrival through departure.
• Prepare and serve breakfast each morning.
• Bake pastries and other baked goods for breakfast, afternoon tea, and the lounge; assist with tea service when scheduled.
• Cover lounge food orders, including snacks, boards, and light bites, during opening hours and when the bartender is not scheduled.
• Inspect guest rooms before check-in and after housekeeping.
• Manage reservations and communicate with guests by phone, text, and email, including outbound calls to first-time guests.
• Coordinate with housekeeping and maintenance teams regarding room readiness and upkeep.
• Keep the breakfast room, front desk, and lounge clean and welcoming throughout the shift.
• Provide local recommendations to guests.

Benefits

• Three weeks of paid time off over the winter holiday break.
• 401(k) with employer match up to 5%.
• Tips shared with the team.
• Up to $220 per month on-call bonus.
• Cross-training and opportunities for advancement from within.
• Support for formal certifications, including ServSafe and Cornell’s online Hospitality Management program.
• Leadership development through the Grow to Greatness framework and a required reading library.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed