Infrastructure Specialist

Iberdrola•Vestal, NY

3d•$79,680 - $99,600•Onsite

About The Position

The Infrastructure Specialist maintains and supports Operational Smart Grids (OSG) network infrastructure, operational policies, standards, best practices, procedures, tools, and projects. The role works with technical teams, project managers and owners, and external vendors to provide operational and project support for a diverse set of operational enterprise services. The position is based onsite in Binghamton, New York, five days per week, and includes 24x7 on-call support. On-call duties may require visits to substations. Employees may also be assigned system-emergency duties outside their regular schedules and, depending on their assigned responsibilities, NERC Reliability Standards compliance work related to Critical Infrastructure Protection and/or Operations and Planning.

Requirements

At least five years of experience working with infrastructure solutions in an enterprise environment.
Professional experience in more than one of the following areas: Data Center Operations; Disaster Recovery/Business Continuity Planning and Execution; Security and Compliance Management; fundamental understanding of UNIX, Linux, or Microsoft operating systems; VMware; or Citrix.
Bachelor's degree in Business, Computer Science, or another technical discipline, or additional relevant experience and/or related technical certifications in lieu of the degree.
Ability to work collaboratively and diplomatically with customers, coworkers, professional colleagues, managers, and staff.
Ability to work effectively both in a team and independently with limited supervision.
Excellent problem-solving skills and commitment to first-class customer service.
Outstanding oral and written communication skills.
Responsibility for personal safety and health and the safety and health of fellow employees.

Nice To Haves

Knowledge of professional standards and trends within the area of responsibility.
Experience deploying firewalls and VPNs.
Understanding of multiple security technologies, including network security, NAC, microsegmentation, and network security architecture.
Experience deploying Network Access Control in a large enterprise.
Experience with authentication systems such as RADIUS, TACACS+, SSO, and LDAP.
Experience with SD-WAN and other tunneling or encryption transport technologies.
Network security automation and DevOps experience.
Routing and switching experience, including BGP, OSPF, VPC, traffic engineering, and multicast.

Responsibilities

Respond promptly to assigned incidents, tasks, and requests to meet Service Level Agreements.
Work with internal clients, suppliers and contractors, project teams, and technical staff to identify, design, and support technical solutions.
Design, plan, and implement changes to the environment for improvements or projects, as needed.
Maintain and support network equipment in OSG.
Develop technical implementation plans supporting infrastructure technologies.
Evaluate, select, and test hardware and software products.
Maintain regulatory compliance under NERC/CIP guidelines.
Maintain high-quality security controls surrounding critical SCADA systems.
Perform or coordinate special assignments from OSG Infrastructure Management.
Provide 24x7 on-call support, including potential visits to substations when necessary.
Accept responsibility for personal safety and health and the safety and health of fellow employees.