Infrastructure Engineering Senior Manager- Hybrid

Cigna Healthcare•Seattle, WA

3d•$138,300 - $230,500•Hybrid

About The Position

Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Manager for the Seattle, WA location to administer, design and engineer the company’s Citrix/Virtual Desktop Infrastructure (VDI) farms to deliver applications to remote users at corporate sites, branch offices and outsourced locations. This role involves managing servers and desktops within a VMware ESX environment, utilizing VMWare and Citrix software to manage thousands of virtual servers supporting a user base of 65,000+ colleagues globally. The position requires defining and driving the strategic direction of the Citrix infrastructure and related virtualization technologies, aligning engineering initiatives with broader IT and business goals, and fostering a collaborative, high-performance team culture. The Senior Manager will also drive automation and optimization of Citrix operations, collaborate with cross-functional teams, and communicate effectively with senior leadership and business stakeholders, translating technical concepts into business value. Leading proof-of-concept initiatives and pilot programs is also a key aspect of this role.

Requirements

Master’s degree in Information Systems, Computers or Engineering or related field and 2 years of experience.
Administration of Citrix farms via management console
Citrix infrastructure design for large scale deployments
Administration of Citrix Management utilities such as: Citrix License Server, Citrix PVS (Provisioning Services), ControlUP, Cloud Connectors, Citrix App Layering
Managing and engineering Citrix NetScaler technology for access gateway, ssl/vpn, ICA proxy and load-balancing solutions
Administration of Terminal Server Licensing and Management of User Profiles via Citrix WEM and UPM
Virtualizing and streaming applications in MS App-V and Citrix App Layering
Writing scripts for automating tasks, app deployments and reports

Responsibilities

Meet with business teams to provide optional technology solutions for application delivery to remote users at corporate sites, branch offices, and outsourced locations.
Utilize entire suite of Citrix and Virtual products including Citrix Cloud (DaaS), ControlUP, LiquidWare, Citrix App Layering, Azure and VMWare ESX/VCenter.
Manage servers and desktops within a VMware ESX environment, including utilizing VMWare and Citrix software to manage thousands of virtual servers which support a user base of 65,000+ colleagues throughout the company.
Lead diverse team of industry experts supporting 65,000+ colleagues globally using Citrix products and tools.
Define and drive the strategic direction of the Citrix infrastructure and related virtualization technologies.
Align Citrix engineering initiatives with broader IT and business goals.
Promote team development by providing training opportunities and stretch assignments.
Foster a collaborative and high-performance team culture.
Oversee hiring, training, and performance evaluations.
Drive automation and optimization of Citrix operations and infrastructure.
Collaborate with cross-functional teams including networking, security, desktop support, and application teams.
Communicate effectively with senior leadership and business stakeholders.
Translate technical concepts into business value and impact.
Lead proof of concept initiatives and pilot programs.