Infrastructure Engineering Senior Advisor- Hybrid

The Cigna Group•Parsippany-Troy Hills, NJ

3d•$123,500 - $205,800•Hybrid

About The Position

Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Advisor for the Morris Plains, NJ location to support systems engineering lifecycle activities for large hybrid Splunk and Cribl deployments, including requirements gathering, design, testing, implementation, operations, and documentation. This role involves leading troubleshooting efforts, driving continuous improvement, and mentoring customers and staff. The position requires partnering with Agile Program and Product Management leads to develop, plan, and execute large initiatives. The work schedule is hybrid.

Requirements

Master’s degree in Computer Science, Information Technology or related field and 3 years of experience in any call center production support role in the pharmacy benefit management domain. Will accept a Bachelor’s degree and 5 years of experience.
Experience supporting, operating, and managing large-scale Splunk environments.
Splunk Cloud and Enterprise deployment, configuration, and administration.
Splunk architecture including indexing, search head clustering, and data onboarding.
SPL (Search Processing Language).
Query optimization.
Data onboarding using Universal Forwarders.
HTTP Event Collector (HEC).
Leading troubleshooting efforts.
Implementing performance improvements.
Supporting enterprise-level monitoring solutions.
Load-balancing data ingestion using TCP/UDP protocols.
Leveraging native Splunk load-balancing capabilities for optimized performance and scalability.
Configuring, deploying, and maintaining Cribl Stream and Cribl Edge.
Cribl log management and data routing.
Syslog.
Splunk UF/HEC.
Enterprise-scale telemetry management and data normalization.
Designing and implementing Cribl Packs for efficient data parsing and advanced data transformation.
Infrastructure as Code (IaC) automation and configuration tools including AWS CloudFormation, Terraform, and Ansible.
AWS security best practices including IAM policies, encryption methods, and compliance standards.
Network Protocols including TCP/IP, DNS, DHCP, VLANs, and VPNs.
Routers, switches, firewalls, load balancers, and wireless access points.
Firewalls, IDS/IPS, NAC, and network segmentation.
TCP/UDP Port configuration and performance tuning.
Linux operating systems including RHEL, CentOS, Ubuntu, and Debian.
Command-line and shell scripting with Bash and Python.
Configuration management tools including Puppet and Chef.
CI/CD pipelines and tools including Jenkins and GitLab CI.
Amazon Web Services (“AWS”) including EC2, Lambda, ECS, EKS, S3, and Control Tower.

Responsibilities

Lead troubleshooting efforts and identify root cause of problems across the enterprise logging environment.
Work on and lead projects that drive continuous improvement, enhancements of products, services offerings, and governance.
Coach and mentor customers and staff that may need technical assistance or guidance.
Partner with Agile Program and Product Management leads to develop, plan, and execute large initiatives.