Infrastructure Engineer

Endex•New York, NY

3d•Onsite

About The Position

Endex is seeking an Infrastructure Engineer to make its systems reliable, observable, and straightforward for the team to operate. The engineer will build and maintain the platform that supports Endex’s product and AI agents, working with product engineers to improve deployments, service reliability, and developer experience as customer workloads and usage grow. The role is based in New York City and requires working in person five days per week.

Requirements

Experience building and operating production cloud systems and understanding their practical trade-offs.
Ability to write maintainable automation and tooling rather than relying on manual configuration.
Ability to diagnose failures, prioritize meaningful risks, and make systems easier to observe and recover.
Understanding of engineers’ platform needs and ability to build clear, usable interfaces and workflows.
Ability to automate infrastructure, diagnose distributed-system failures, and turn incident learning into durable improvements.

Nice To Haves

Experience with infrastructure as code, containers, and cloud networking.
Experience operating AI workloads, distributed job systems, or enterprise SaaS.
Experience with Terraform or comparable infrastructure as code, containers, and cloud observability.

Responsibilities

Maintain cloud infrastructure, deployment environments, and shared services for product and agent workloads.
Establish service-level indicators, actionable alerts, and runbooks to help engineers diagnose and recover from failures.
Build repeatable CI/CD and infrastructure-as-code workflows with tested changes and predictable rollback paths.
Build tools, environments, and documentation that reduce friction in development and production operations.
Investigate incidents, plan capacity, and improve performance and resource efficiency as usage grows.