Infrastructure Engineer

AeroVironment • Albuquerque, NM

3d

About The Position

The Infrastructure Engineer ensures that DBT infrastructure systems supporting business operations function efficiently. The role may also support and develop specific platforms, with a focus on unifying communications, messaging, and identity to provide a seamless user experience. The engineer serves as an escalation point for the Service Desk team and supports an ITIL operating model.

Responsibilities include resolving IT incidents, administering servers, deploying Windows and Linux systems, managing day-to-day infrastructure incident support queues, and supporting on-premises infrastructure and identity and user management solutions.

Requirements

• 7–10 years of experience with Windows- and Linux-based operating system configuration, automation, and management.
• 5–7 years of experience with automation scripting, including PowerShell and other configuration-as-code tools.
• At least 8 years of experience in Systems Administration/Engineering.
• Bachelor’s degree in Information Technology Management or a related field, or an equivalent combination of education, training, and experience.
• ITIL V4+ Foundation knowledge and operations.
• Ability to work in a fast-paced, deadline-driven environment where small teams share a broad variety of duties.
• Demonstrated initiative, ownership, accountability, willingness to learn from mistakes, and commitment to teamwork.

Nice To Haves

• VMware certification.
• Azure certification.
• Large enterprise-level experience with storage technologies supporting multiple operating systems and environments.
• Proficiency in systems performance tuning, capacity management, and replication.

Responsibilities

• Provide high-quality, responsive, and consistent resolutions to IT incidents.
• Perform server administration.
• Deploy Windows and Linux systems.
• Manage infrastructure incident support queue activities on a day-to-day operational basis.
• Support on-premises infrastructure, including Active Directory, DNS, VMware, firewalls, and routing.
• Support identity and user management solutions provided by Azure or third parties.
• Act as an escalation point for the Service Desk team and support the ITIL model.
• Support and develop specific platforms, with a focus on unifying communications, messaging, and identity.
• Perform other duties as assigned.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company matching.
• 9/80 work schedule.
• Paid holiday shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior