Infrastructure Engineer

Strata Decision Technology•Chicago, IL

3d•$95,000 - $120,000

About The Position

As an Infrastructure Engineer at Strata, you’ll design, support, and implement improvement plans for the enterprise infrastructure that keeps the company’s SaaS applications reliable and scalable. You’ll troubleshoot complex issues across systems, automate manual work, and help move the team from reactive support toward proactive reliability and modernization. The hybrid infrastructure environment is primarily Windows, with supporting Linux systems, on-premises VMware infrastructure, and a footprint in AWS and Azure. The technology stack includes IIS, Active Directory, Microsoft SQL Server, Docker, and HAProxy. Automation tools include Terraform, Ansible, PowerShell, and Bash; Dell hardware, Pure Storage, and Rubrik support the data center infrastructure. The preferred location for open roles is Chicago, IL. The company values in-person connection and regularly hosts on-campus events. This role requires the ability to travel to the Oak Brook location approximately once per month, including occasional Saturdays and additional visits as business needs arise. Reliable transportation is required.

Requirements

At least 2 years of experience in infrastructure, systems, cloud, or site reliability engineering.
Hands-on experience using Terraform to automate infrastructure and operational processes.
Strong experience with at least one scripting language, such as PowerShell, Bash, or Python.
Experience designing, supporting, and troubleshooting enterprise data center infrastructure, particularly Windows-based and on-premises environments, with an understanding of Linux and hybrid systems.
Demonstrated experience troubleshooting complex infrastructure issues across multiple technologies, conducting root-cause analysis, and implementing sustainable solutions.
Experience contributing to complex technical projects involving multiple teams or stakeholders, with the ability to communicate effectively and take ownership of solutions.
A proactive, improvement-focused mindset, with demonstrated curiosity and the ability to learn and apply unfamiliar technologies.
Ability to travel to the Oak Brook location approximately once per month, including occasional Saturdays and additional visits as business needs arise.
Reliable transportation is required.

Nice To Haves

Experience with Docker, Kubernetes, or other containerization and orchestration technologies.
Experience with monitoring or observability platforms such as Datadog, New Relic, LogicMonitor, ELK, Prometheus, or Grafana.
Experience with AWS, Azure, or connecting cloud services to on-premises infrastructure.
Experience supporting infrastructure for production web applications, particularly at a software company operating a customer-facing platform.

Responsibilities

Support and maintain infrastructure across on-premises and hybrid environments to ensure the reliability, performance, and availability of Strata’s SaaS applications.
Troubleshoot complex infrastructure and production issues across systems and technologies, identify root causes, and implement sustainable solutions.
Monitor and analyze system and application performance, applying reliability engineering practices across observability, monitoring, alerting, incident response, capacity planning, and disaster recovery.
Partner with Infrastructure, Cloud, DevOps, Engineering, and Service Desk teams to resolve issues, coordinate support needs, and support infrastructure projects.
Develop and maintain architecture diagrams, standard operating procedures, runbooks, and technical best practices.
Design and implement infrastructure improvements while automating deployments, upgrades, configuration, maintenance, and repetitive operational tasks using tools such as Terraform and Ansible.
Proactively identify and address technical debt, single points of failure, and opportunities to improve infrastructure reliability, scalability, resilience, and operational efficiency.
Contribute to infrastructure modernization initiatives aligned with the team’s technical roadmap, evaluating and recommending solutions across cloud infrastructure, virtualization, containerization, disaster recovery, and platform architecture to improve performance, reliability, and cost efficiency.
Collaborate across teams to improve application deployment processes, implement infrastructure enhancements, and drive continuous improvement initiatives.