Infrastructure Engineer
About The Position
Windcave is seeking an Infrastructure Engineer in New York to help run its global payments platform. This role offers real ownership in designing, building, and operating infrastructure in a high-security, high-uptime PCI DSS environment. The engineer will be responsible for diagnosing root causes on production systems and seeing problems through to resolution. The position involves working with a wide range of technologies including load balancing, edge security, virtualization, datacenters, and various server and database technologies. The role offers autonomy during US hours with support from international teams. It is ideal for experienced engineers who want to work on critical infrastructure where uptime is paramount and grow their skills across a broad technology stack.
Requirements
- In-depth production experience with Windows Server, Active Directory, Group Policy, and DNS
- Good working experience with Linux administration
- Virtualization experience, ideally Hyper-V, including clustering and storage
- Strong IP networking and network operations experience in a LAN/WAN environment: switching, routing, firewalls, IPsec VPN, wireless, DNS.
- Load balancer configuration and administration
- Intermediate or higher PowerShell scripting and a bias toward automation
- Strong structured troubleshooting skills with a track record of finding root cause in a 24/7 high-availability environment
- Microsoft 365 administration: Entra ID, Intune/Autopilot, Exchange Online, SharePoint Online, Teams, Purview
- Security technologies: SSL certificates, TLS ciphers
Nice To Haves
- Experience in a PCI DSS or similarly regulated/audited environment
- F5 BIG-IP or other enterprise load balancer engineering
- CDN/edge security platforms or Zero Trust networking
- Database administration (MS SQL, MySQL, MongoDB, Opensearch) and web server administration
- SIP and unified communications
- Multi-vendor server and storage hardware, backup platforms, and datacenter operations (power, cooling, structured cabling)
- Certifications such as AZ-104/AZ-305, CCNA, Security+, or equivalent experience
- Configuring and managing service desk and contact server software.
Responsibilities
- Engineer and operate the infrastructure behind a live global payments platform in a high-security, high-uptime PCI DSS environment.
- Design and build solutions.
- Diagnose root cause on production systems and follow problems through to resolution.
- Work on load balancing and edge security for a payments API processing high volumes of transactions.
- Work with virtualization clusters and datacenters.
- Manage and maintain core Microsoft infrastructure including Windows Server, Active Directory, GPO, DNS, and DHCP.
- Perform Linux creation and administration.
- Engage in security engineering tasks including SSL/TLS certificate lifecycle, cipher management, PKI, hardware firewalls, and IPsec VPNs.
- Administer Microsoft 365 and Entra ID, Intune/Autopilot device management, Exchange Online, SharePoint Online.
- Manage network infrastructure including layer 2/3 switching, routing, wireless, and firewalls across LAN/WAN.
- Handle SIP telephony and unified communications.
- Perform hands-on datacenter/colocation work including racking, structured cabling, fibre patching, and hardware lifecycle management.
- Participate in a rotational after-hours on-call component for critical systems.
Benefits
- Medical, Dental, Vision, and Life insurance
- 401(k) with company match
- Ongoing training and certification support
- Access to the latest technologies and tools in the payments industry
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
