Infrastructure Engineer

Rice University•United States,
•$130,000 - $135,000•Hybrid

About The Position

The Infrastructure Engineer administers, develops, and supports compute, storage, and private cloud infrastructure platforms and services. The role helps drive strategy for scalable and secure infrastructure, with a particular focus on enterprise data management and recovery. It collaborates with Technology Solutions & Services (TS&S) and Enterprise Infrastructure (EI) colleagues to develop and implement infrastructure and computing solutions, architecture plans, technology roadmaps, and project plans. The position may manage multiple projects simultaneously. The Infrastructure Engineer is the primary administrator for the Commvault data management platform and oversees complex enterprise backup infrastructure, including Quantum tape libraries, cloud storage targets, and SAN devices. The role deploys and manages Virtual Server Agents to support backup and recovery across VMware and public cloud platforms, evaluates new technologies, and maintains infrastructure documentation. This is a hybrid, full-time, benefits-eligible, exempt position. The proposed annual salary range is $130,000 to $135,000, depending on qualifications and experience. The university notes that work arrangements may change under its policy. Applicants should attach a resume and cover letter, preferably in PDF format.

Requirements

  • Bachelor’s degree; additional related experience beyond the requirement may substitute on an equivalent year-for-year basis.
  • At least 4 years of related experience in an Infrastructure Engineer or Systems Administrator role; additional related education beyond the requirement may substitute on an equivalent year-for-year basis.
  • Ability to manage and troubleshoot physical backup hardware, including tape libraries and Fibre Channel fabrics.
  • Ability to identify solutions in complex, disparate Linux and Windows environments.
  • Demonstrated ability to lead large-scale deployment projects and implement security policies such as micro-segmentation and zero-trust practices.
  • Commitment to collaboration, service excellence, clear communication, and adapting to evolving needs and priorities.

Nice To Haves

  • Bachelor’s degree in computer science, engineering, management information systems, or a related field.
  • 5 years of related experience in an Infrastructure Engineer or Systems Administrator role.
  • Experience with Commvault architecture, including managing CommServe job orchestration and MediaAgent data movement.
  • Experience implementing and managing Commvault Virtual Server Agents (VSA) or similar technologies to protect complex VMware vSphere environments.
  • Experience using cloud storage such as AWS Glacier or Azure Blob Storage for long-term data retention and disaster recovery.
  • Proven expertise in Commvault architecture and VMware vSphere protection.

Responsibilities

  • Administer, develop, and support private, hybrid, and public cloud compute and storage environments.
  • Serve as the primary administrator for the Commvault data management platform and ensure the health and performance of the CommServe server and associated MediaAgents.
  • Oversee enterprise backup infrastructure, including configuring and maintaining Quantum tape libraries, cloud storage targets, and SAN devices.
  • Deploy and manage CommCell Virtual Server Agents (VSA) to support backup and recovery across VMware and public cloud platforms.
  • Evaluate new technologies and recommend enhancements to improve infrastructure efficiency and resource utilization.
  • Maintain detailed systems infrastructure documentation for support personnel, developers, and users.
  • Collaborate with TS&S and Enterprise Infrastructure colleagues to develop and implement infrastructure solutions, architecture plans, technology roadmaps, and project plans.
  • Drive strategy for scalable and secure infrastructure, including enterprise data management and recovery; potentially manage multiple projects simultaneously.
  • Communicate and coordinate effectively across teams and campus stakeholders, proactively share relevant information, and support continuous improvement and responsive service delivery.

Benefits

  • Benefits-eligible position; specific benefits are referenced through the Rice University HR Benefits link.
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