Infrastructure Engineer

Kaukauna Utilities•Kaukauna, WI

About The Position

Kaukauna Utilities is seeking an Infrastructure Engineer to design, strengthen, and modernize the technology infrastructure supporting its electric and water utility operations. The role helps ensure IT and operational technology (OT) systems remain reliable, secure, and resilient. The engineer will design, implement, and improve the organization’s technology systems and collaborate across teams to support critical utility services. Responsibilities include engineering enterprise networks, servers, virtualization, storage, and related infrastructure; maintaining secure and reliable systems; supporting identity and access management, Microsoft 365, Microsoft Entra ID, and other enterprise platforms and cloud services; improving backup, recovery, redundancy, and disaster recovery; and leading or supporting infrastructure upgrades, migrations, technology evaluations, and lifecycle planning. The position works with IT, OT, Cybersecurity, Operations, and external partners to troubleshoot complex issues and implement solutions. Candidates who accept an offer must successfully complete a background check and drug screen as a condition of employment.

Requirements

  • Bachelor's or associate degree in information technology, cybersecurity, networking, computer science, engineering, or a related field, or an equivalent combination of education and experience.
  • Five or more years of progressively responsible experience in IT infrastructure, networking, systems administration, infrastructure engineering, or a related technical field.
  • Experience designing, implementing, and troubleshooting complex infrastructure solutions.
  • Strong knowledge of enterprise networking, servers, virtualization, identity and access management, backup and recovery, and Microsoft cloud technologies.
  • Ability to manage multiple projects, solve complex technical problems, and communicate effectively with technical and non-technical teams.
  • Valid Wisconsin driver's license.

Nice To Haves

  • Experience in a utility, industrial, public-sector, or critical-infrastructure environment.

Responsibilities

  • Design and improve enterprise networks, servers, virtualization, storage, and related infrastructure to support reliability, performance, and security.
  • Design and maintain secure, reliable infrastructure through network segmentation, system configurations, and improvements that support operational continuity.
  • Support identity and access management, Microsoft 365, Microsoft Entra ID, and other enterprise platforms and cloud services.
  • Develop and improve backup, recovery, redundancy, and disaster-recovery capabilities to maintain critical services.
  • Lead and support infrastructure upgrades, migrations, technology evaluations, and long-term lifecycle planning.
  • Collaborate with IT, OT, Cybersecurity, Operations, and external partners to troubleshoot complex issues and implement effective solutions.
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