Infrastructure Engineer

SouthEast Alaska Regional Health Consortium (SEARHC)•Juneau, AK

1d•$45 - $63

About The Position

The Infrastructure Engineer is responsible for implementing, administering, maintaining, securing, and optimizing SEARHC’s hybrid infrastructure environment, including on-premises, cloud-based, and virtualized platforms supporting clinical, operational, and business services across Southeast Alaska. Technologies include Nutanix hyperconverged infrastructure, Citrix Virtual Apps and Desktops, Microsoft Azure and Microsoft 365, Active Directory and Entra ID, enterprise storage, backup and recovery solutions, networking services, and cybersecurity controls. This role serves as a Tier III escalation resource and participates in enterprise technology projects, infrastructure modernization, cybersecurity initiatives, business continuity planning, and disaster recovery operations. The engineer works with a high degree of autonomy to help ensure the availability, security, performance, and recoverability of mission-critical healthcare systems. SEARHC is a nonprofit health consortium serving Southeast Alaska and describes employee development and advancement as priorities.

Requirements

Associate degree, bachelor’s degree, internship experience, or two years of equivalent work experience.
Three to seven years of relevant infrastructure engineering experience.
Two or more listed certifications, or the ability to obtain them within 12 months of hire: Microsoft Certified: Azure Administrator Associate; Microsoft Certified: Windows Server Hybrid Administrator Associate; Nutanix Certified Professional (NCP); Citrix Certified Associate (CCA-V); VMware Certified Professional (VCP); CompTIA Security+; or ITIL Foundation.
Advanced knowledge of Microsoft Windows Server, Active Directory and Entra ID architecture, Azure infrastructure and cloud services, Nutanix administration, and Citrix Virtual Apps and Desktops administration.
Advanced knowledge of enterprise storage and virtualization platforms; enterprise backup, replication, and disaster recovery solutions; identity and access management technologies; PowerShell scripting and automation; infrastructure security; high-availability and fault-tolerant design; monitoring and observability platforms; and healthcare regulatory requirements affecting infrastructure operations.
Working knowledge of networking architecture, cybersecurity incident response, vulnerability management, and business continuity planning.
Ability to independently administer enterprise infrastructure, troubleshoot complex issues, design and implement solutions, automate operations, lead implementations and upgrades, conduct recovery operations, manage enterprise identity systems, and implement security hardening.
Ability to exercise sound technical judgment with minimal supervision, lead technical projects, balance support and project priorities, identify systemic issues, analyze performance and capacity, support mission-critical healthcare environments, and communicate effectively with leadership, vendors, and technical staff.

Responsibilities

Administer and support Nutanix hyperconverged infrastructure platforms and Microsoft Windows Server environments.
Support Microsoft Azure infrastructure and services; administer Active Directory, Entra ID, DNS, DHCP, Group Policy, identity management services, and Microsoft 365 infrastructure.
Support Citrix Virtual Apps and Desktops environments, enterprise storage platforms, and infrastructure monitoring and alerting systems.
Administer and maintain enterprise backup and recovery platforms for on-premises and cloud-hosted systems.
Monitor backup jobs, recovery point objectives (RPOs), and recovery time objectives (RTOs); perform backup validation, recovery testing, and restoration for servers, applications, databases, and virtual environments.
Maintain and execute business continuity and disaster recovery plans; assist with disaster recovery exercises and failover testing for critical infrastructure and healthcare applications.
Support resiliency initiatives involving redundancy, replication, and high availability; identify and mitigate risks to system availability, recoverability, and operational continuity.
Maintain backup, disaster recovery, and business continuity documentation, and collaborate with cybersecurity, networking, and application teams on recovery readiness for cyber incidents, ransomware events, and natural disasters.
Implement security best practices and hardening standards, support vulnerability remediation, participate in cybersecurity investigations and incident response, and support identity and access management initiatives such as MFA and privileged access controls.
Maintain compliance with HIPAA, HITECH, and applicable healthcare security requirements.
Develop PowerShell scripts and automation solutions; create and maintain infrastructure documentation and operational standards.
Participate in infrastructure design reviews and technology evaluations, and recommend improvements to operational efficiency, resiliency, and security.
Independently administer production systems, implement projects, troubleshoot advanced issues, conduct disaster recovery testing, and mentor junior staff.
Lead infrastructure implementations and upgrades, perform root-cause analysis, evaluate technologies, develop technical standards and procedures, and support major incident response and recovery efforts.