Infrastructure Engineer

Midtown Athletic Clubs•Chicago, IL

2d•$105,000 - $125,000•Hybrid

About The Position

Midtown is seeking an Infrastructure Engineer to implement, support, and maintain the systems that keep its clubs and corporate teams connected, secure, and productive. This hands-on Corporate IT individual contributor role provides Level 3 support and focuses on Cisco, Meraki, and Microsoft-centered infrastructure, escalated technical issues, server and network performance, security, documentation, and practical improvements. The position supports corporate and club environments, including hybrid cloud and on-premise systems. It partners with IT, Development, Software Support, Business Intelligence, Help Desk, and Technical Support to implement and support systems. The role also helps monitor uptime, performance, security, compliance, documentation, and recurring technical issues. The role is hybrid, with work from home and a required two days per week in the office (Monday and Tuesday). It is based in the Chicago area and may involve limited travel to Midtown club locations in the United States and Canada.

Requirements

Working experience implementing and supporting Microsoft infrastructure, including Azure, Active Directory, Group Policy, SCCM, Intune, Windows Server, Exchange, and SharePoint.
Working experience implementing and supporting infrastructure concepts including networking, virtualization, DNS, DHCP, ADFS, firewalls, VPNs, PowerShell, and cloud resources.
Ability to implement and support security requirements, security patching, encryption, server management, monitoring, documentation, and availability.
Strong troubleshooting, communication, project support, and cross-functional collaboration skills, with attention to detail.
At least 5 years of experience in infrastructure engineering, systems administration, cloud administration, or a similar technical role.
Background implementing and supporting Azure environments, Azure AD, Microsoft enterprise platforms, and operational monitoring tools.
Track record supporting Active Directory, Group Policy, Microsoft 365, SCCM, Intune, Windows Server, and endpoint administration.
Practical experience with business continuity, disaster recovery, phone systems, infrastructure administration, and cloud security.
Alignment with Midtown’s core values: Win together, Glass half-full, Passionate about helping others, Better than yesterday, and Kind.

Nice To Haves

Microsoft Azure certification, MCSA Server or higher, CCNA, or comparable technical certification.

Responsibilities

Implement and support Azure, Active Directory, Group Policy, Microsoft Teams, Microsoft 365, SCCM, Intune, SharePoint, Hyper-V, Windows Server, and Exchange environments.
Implement LAN switching, firewalls, SD-WAN, Wi-Fi, phone systems, cloud-based security solutions, and related infrastructure services.
Troubleshoot escalated application, security, server, and network issues and serve as an escalation point for support teams.
Implement Azure design, security access, monitoring, data protection, disaster recovery, business continuity, and secure cloud management practices.
Create, validate, update, and share technical documentation, and recommend infrastructure and process improvements.
Help monitor uptime, system performance, security, compliance, documentation, and recurring technical issues.
Meet deadlines and SLAs on assigned projects and tickets, and evaluate recurring issues to develop practical recommendations or project plans.