Infrastructure Engineer I

Andrew Wommack Ministries • Woodland Park, CO

3d

About The Position

The Infrastructure Engineer I supports the administration, maintenance, deployment, and troubleshooting of enterprise technology infrastructure across multiple departments and locations. Reporting to the Infrastructure Services Manager, this role is part of a cross-trained engineering team responsible for systems and network infrastructure. The position provides hands-on support for Microsoft technologies, servers, virtualization, networking, storage, backup, identity, cloud services, and related platforms. The engineer works under established standards and technical guidance while developing the skills to independently support increasingly complex infrastructure systems and projects.

Requirements

• Must have a personal relationship with Jesus Christ and sign the Statement of Faith.
• High school diploma or equivalent education required.
• Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
• At least 3 years of professional experience in IT infrastructure, systems administration, networking, or technical operations.
• Experience supporting Windows Server, Active Directory, Microsoft 365, or Entra ID environments.
• Experience supporting basic networking technologies, including TCP/IP, DNS, DHCP, switching, VLANs, and wireless networking.
• Foundational knowledge of both systems administration and networking.
• Ability and willingness to develop technical competency across multiple infrastructure disciplines.
• Ability to troubleshoot technical issues across systems and network infrastructure.
• Strong communication skills with technical and non-technical users.
• Strong analytical, troubleshooting, and problem-solving skills.
• Knowledge of infrastructure documentation and diagrams.
• Must pass all required checks.

Nice To Haves

• Charis Bible College student or graduate preferred.
• Industry certifications such as Microsoft Azure Administrator (AZ-104), CompTIA Network+, Security+, Cisco CCNA, or equivalent preferred.
• Experience with virtualization, backup, storage, cloud, or infrastructure monitoring technologies preferred.

Responsibilities

• Administer and support Microsoft 365, Active Directory, Entra ID (Azure AD), Windows Server, and related enterprise technologies.
• Support hybrid identity, directory synchronization, authentication, user access, and group management.
• Assist with Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
• Support endpoint management technologies, including Microsoft Intune and related management platforms.
• Perform routine Windows Server administration, patching, monitoring, and troubleshooting.
• Assist with PowerShell scripting and automation of routine administrative tasks.
• Support virtualization platforms, virtual machines, and associated infrastructure.
• Assist with storage, backup, restoration, and disaster recovery operations.
• Support LAN/WAN infrastructure, switches, routers, wireless networks, and firewalls.
• Configure and troubleshoot VLANs, DNS, DHCP, IP addressing, and network connectivity.
• Assist with network monitoring, performance troubleshooting, and infrastructure diagnostics.
• Support data center, MDF, IDF, server, storage, and network infrastructure.
• Assist with infrastructure hardware installation, configuration, upgrades, and lifecycle replacement.
• Participate in troubleshooting incidents involving multiple infrastructure technologies.
• Escalate complex technical issues while assisting senior engineers with investigation and resolution.
• Participate in infrastructure deployments, upgrades, migrations, and technology projects.
• Perform system testing, validation, and implementation activities under established technical standards.
• Monitor infrastructure systems and respond to alerts, failures, capacity concerns, and performance issues.
• Maintain accurate system configurations, diagrams, procedures, inventories, and technical documentation.
• Follow established change management, security, backup, and operational procedures.
• Participate in cross-training across systems, networking, cloud, identity, storage, virtualization, and security technologies.
• Participate in after-hours maintenance and on-call support as required.

Benefits

• Medical, dental, and vision coverage.
• Paid time off (PTO).
• 10 paid holidays per year.
• Flexible Spending Account (FSA) for medical and dependent care.
• Health Savings Account (HSA).
• Voluntary life and AD&D insurance.
• Short-term disability and long-term disability coverage.
• 403(b) retirement plan.
• Life Assistance Program.
• Accident and hospital coverage.
• ID Shield/Legal Shield.
• Telehealth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED