Infrastructure Engineer I

ANDREW WOMMACK MINISTRIES INC•Woodland Park, CO

1d•$6,250 - $7,083•Onsite

About The Position

The Infrastructure Engineer I supports the administration, maintenance, deployment, and troubleshooting of enterprise technology infrastructure across multiple departments and locations. Reporting to the Infrastructure Services Manager, this role works on a cross-trained engineering team supporting both systems and network infrastructure. The position provides hands-on support for Microsoft technologies, servers, virtualization, networking, storage, backup, identity, cloud services, and related platforms. The engineer works under established standards and technical guidance while developing the ability to independently support increasingly complex systems and projects.

Requirements

At least 3 years of professional experience in IT infrastructure, systems administration, networking, or technical operations.
Experience supporting Windows Server, Active Directory, Microsoft 365, or Entra ID environments.
Experience supporting basic networking technologies, including TCP/IP, DNS, DHCP, switching, VLANs, and wireless networking.
Knowledge of Microsoft 365, including Exchange Online, SharePoint, and Teams.
Knowledge of Active Directory and Entra ID (Azure AD), Windows Server administration, Microsoft Intune and endpoint management, PowerShell fundamentals, and hybrid identity and authentication.
Knowledge of virtualization technologies, including Hyper-V and/or VMware; storage, backup, and recovery technologies; TCP/IP, LAN/WAN, DNS, DHCP, routing, switching, VLANs, wireless networking, firewalls, network security fundamentals, infrastructure monitoring and diagnostic tools, and server and network hardware.
Demonstrated foundational knowledge of both systems administration and networking.
Ability and willingness to develop technical competency across multiple infrastructure disciplines and troubleshoot technical issues across systems and network infrastructure.
Strong communication skills with technical and non-technical users, along with strong analytical, troubleshooting, and problem-solving skills.
Knowledge of infrastructure documentation and diagrams.
Must have a personal relationship with Jesus Christ and sign the Statement of Faith.
High school diploma or equivalent education required.
Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
Must pass all required checks.

Nice To Haves

Charis Bible College student or graduate preferred.
Industry certifications such as Microsoft Azure Administrator (AZ-104), CompTIA Network+, Security+, Cisco CCNA, or equivalent preferred.
Experience with virtualization, backup, storage, cloud, or infrastructure monitoring technologies preferred.

Responsibilities

Administer and support Microsoft 365, Active Directory, Entra ID (Azure AD), Windows Server, and related enterprise technologies.
Support hybrid identity, directory synchronization, authentication, user access, and group management.
Assist with Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
Support endpoint management technologies, including Microsoft Intune and related management platforms.
Perform routine Windows Server administration, patching, monitoring, and troubleshooting.
Assist with PowerShell scripting and automation of routine administrative tasks.
Support virtualization platforms, virtual machines, and associated infrastructure.
Assist with storage, backup, restoration, and disaster recovery operations.
Support LAN/WAN infrastructure, switches, routers, wireless networks, and firewalls.
Configure and troubleshoot VLANs, DNS, DHCP, IP addressing, and network connectivity.
Assist with network monitoring, performance troubleshooting, and infrastructure diagnostics.
Support data center, MDF, IDF, server, storage, and network infrastructure.
Assist with infrastructure hardware installation, configuration, upgrades, and lifecycle replacement.
Participate in troubleshooting incidents involving multiple infrastructure technologies; escalate complex issues while assisting senior engineers with investigation and resolution.
Participate in infrastructure deployments, upgrades, migrations, and technology projects.
Perform system testing, validation, and implementation under established technical standards.
Monitor infrastructure systems and respond to alerts, failures, capacity concerns, and performance issues.
Maintain accurate system configurations, diagrams, procedures, inventories, and technical documentation.
Follow established change management, security, backup, and operational procedures.
Participate in cross-training across systems, networking, cloud, identity, storage, virtualization, and security technologies.
Participate in after-hours maintenance and on-call support as required.