Critical Infrastructure Engineer I

Flexential Corp.•Atlanta, GA

1d•Onsite

About The Position

The Critical Infrastructure Engineer I is an entry-level role on the Regional Operations Team. The role involves learning and applying skills to perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, while helping maintain mission-critical uptime of 99.999% or higher. The engineer builds and maintains a strong working relationship with the Technical Assistance Associate team (TAC) and provides hands-on training as required. The position supports 24x7 data center operations and requires 24x7 facility on-call responsibility. At least 30 hours per week must be devoted to work directly related to the Douglasville, Georgia data centers, with physical presence required at the Douglasville site. Atlanta-area employees may have additional onsite expectations depending on business needs, role requirements, and assigned work location. Travel may be up to 5% of the time. The estimated hourly base pay is $32.00. Actual pay depends on experience, location, and qualifications. Applicants must be authorized to work in the United States and reside in a state where the company maintains employment eligibility.

Requirements

At least 1 year of data center experience.
At least 1 year of experience with root cause analysis and troubleshooting or problem solving.
Experience working with building automation.
At least 1 year of experience in a critical infrastructure environment.
Basic understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
Applicable military experience or applicable trade experience.
At least 30 hours per week devoted to work directly related to the Douglasville, Georgia data centers, with physical presence required at the Douglasville site.
Ability to sit for extended periods.
Ability to walk or stand for 50% of the time.
Moderate or advanced keyboard usage.
Ability to lift up to 50 lbs.
Ability to travel up to 5% of the time.
Must possess a valid driver's license and insurance.

Nice To Haves

Electrical or mechanical certifications.
Associate's degree or higher in a relevant engineering discipline.
At least 2 years of experience working in data centers, with an emphasis on building and equipment operation.
Engagement in management, soft skill, and emotional intelligence training.
Meets or exceeds functional and technical depth and complexity.

Responsibilities

Monitor and maintain the operations, maintenance, and repair of mission-critical equipment and systems supporting 24x7 data center operations, with a goal of 99.999% uptime and 100% compliance with customer SLAs.
Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
Drive change toward operational excellence goals.
Identify constraints and propose solutions.
Assist in disaster recovery dry-run exercises.
Assist in commissioning efforts.
Maintain AHJ requirements.
Maintain and implement change windows in accordance with company policies.
Assist with provisioning power for customer orders and other assigned electrical modifications while maintaining a safe work environment.
Assist with off-hours and weekend maintenance activities when required.
Assist with reports on customer utilization, including space and power.
Read Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
Perform assigned facility rounds to ensure proper equipment operation, aesthetics, and cleanliness.
Monitor and respond to facility equipment alerts.
Build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required.
Perform other duties as assigned by management.