Critical Infrastructure Engineer I

Flexential•Douglasville, GA

22h•Onsite

About The Position

This is an entry-level position on the Regional Operations Team. The engineer learns and applies skills to perform preventive and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers and helps maintain mission-critical uptime of 99.999% or higher. The role also involves building and maintaining a strong working relationship with the Technical Assistance Associate team (TAC) and providing hands-on training as needed. The position has 24x7 facility on-call responsibility and requires a minimum of 30 hours per week of work directly related to the Douglasville, Georgia data centers, with physical presence at the Douglasville site. Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned location. The role may involve off-hours and weekend maintenance. Travel may be up to 5% of the time. The stated estimated hourly base pay is $32.00. Actual pay depends on experience, location, and qualifications. The company describes its benefits as subject to change at its discretion. Applicants must be legally authorized to work in the United States and reside in a state where the company is authorized to employ them.

Requirements

At least 1 year of data center experience.
At least 1 year of experience with root cause analysis and troubleshooting or problem solving.
Experience working with building automation.
At least 1 year of experience in a critical infrastructure environment.
Basic understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
A minimum of 30 hours per week devoted to work directly related to the Douglasville, Georgia data centers, with physical presence required at the Douglasville site.
Ability to sit for extended periods.
Ability to walk or stand for 50% of the time.
Moderate or advanced keyboard usage.
Ability to lift up to 50 lbs.
Ability to travel up to 5% of the time.
For driving-related duties, must possess a valid driver's license and insurance.
Applicants must be legally authorized to work in the United States and reside in a state where the company maintains employment eligibility.

Nice To Haves

Applicable military experience.
Applicable trade experience.
Electrical or mechanical certifications.
Associate's degree or higher in a relevant engineering discipline.
At least 2 years of experience working in data centers, with an emphasis on building and equipment operation.
Engagement in management, soft-skill, and emotional intelligence training.
Meets or exceeds functional and technical depth and complexity.

Responsibilities

Monitor and maintain the operation, maintenance, and repair of mission-critical equipment and systems supporting 24x7 data center operations, targeting 99.999% uptime and 100% compliance with customer SLAs.
Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
Drive changes toward operational excellence goals.
Identify constraints and propose solutions.
Assist with disaster recovery dry-run exercises.
Assist with commissioning efforts.
Maintain AHJ requirements.
Maintain and implement change windows according to company policies.
Assist with provisioning power for customer orders and other electrical modifications while maintaining a safe work environment.
Assist with off-hours and weekend maintenance activities when required.
Assist with reports on customer utilization, including space and power.
Read Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
Perform assigned facility rounds to check equipment operation, aesthetics, and cleanliness.
Monitor and respond to facility equipment alerts.
Build and maintain working relationships with the Technical Assistance Associate team and provide hands-on training as required.
Perform other duties as assigned by management.