Critical Infrastructure Engineer II

Flexential Corp.•Portland, OR
•$40 - $45•Onsite

About The Position

The Critical Infrastructure Engineer II performs preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, supporting mission-critical uptime of 99.999% or higher. The role monitors, maintains, and repairs systems supporting 24x7 data center operations, with a goal of meeting customer SLAs and compliance requirements. It also involves vendor management, scheduling, documentation control, coordination with Data Center Technicians, and providing hands-on training as needed. The engineer reads and interprets technical documentation, supports change management and operational excellence, assists with commissioning and disaster recovery exercises, and helps provision power for customer orders and other electrical modifications. The position includes facility rounds, responding to equipment alerts, preparing maintenance procedures, and assisting with utilization reporting. It requires 24x7 on-call availability, with off-hours and weekend maintenance when required.

Requirements

  • 2 years of data center experience.
  • 4 or more years of experience with root cause analysis and troubleshooting/problem solving.
  • Experience working with building automation systems.
  • 4 or more years of experience in a critical infrastructure environment.
  • Understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
  • Applicable military experience.
  • Applicable trade experience.
  • Ability to sit for extended periods.
  • Ability to walk or stand for 50% of the time.
  • Moderate to advanced keyboard usage.
  • Ability to lift up to 50 lbs.
  • Ability to travel up to 5% of the time.
  • For driving-related duties, must possess a valid driver's license and insurance.
  • Legally authorized to work in the United States and reside in a state where the company maintains employment eligibility.

Nice To Haves

  • Electrical or mechanical certifications.
  • Associate's degree or higher in a relevant engineering discipline.
  • 5 or more years of experience working in data centers, with an emphasis on building and equipment operation.
  • Demonstrated ability to meet or exceed functional and technical depth and complexity requirements.

Responsibilities

  • Provide 24x7 facility on-call coverage.
  • Monitor, maintain, and repair mission-critical equipment and systems supporting 24x7 data center operations to achieve 99.999% uptime and 100% compliance with customer SLAs.
  • Manage vendor relationships.
  • Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
  • Drive change toward operational excellence goals.
  • Identify constraints and propose solutions.
  • Assist with disaster recovery dry-run exercises.
  • Assist with commissioning efforts.
  • Maintain AHJ requirements.
  • Maintain and implement change windows in accordance with company policies.
  • Assist with provisioning power for customer orders and other electrical modifications while maintaining a safe work environment.
  • Assist with off-hours and weekend maintenance activities when required.
  • Assist with reports on customer utilization, including space and power.
  • Read and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
  • Perform assigned facility rounds to ensure equipment operation, aesthetics, and cleanliness.
  • Monitor and respond to facility equipment alerts.
  • Build and maintain a strong working relationship with Data Center Technicians and provide hands-on training as required.
  • Perform other duties as assigned by management.

Benefits

  • Medical, telehealth, dental, and vision coverage.
  • 401(k).
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • Life and AD&D insurance.
  • Short-term and long-term disability.
  • Flex Paid Time Off (PTO).
  • Leave of absence.
  • Employee Assistance Program.
  • Wellness Program.
  • Rewards and Recognition Program.
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