Data Center - Critical Infrastructure Engineer II

Flexential • Richmond, VA

9d

About The Position

The Critical Infrastructure Engineer II uses advanced skills to perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, supporting mission-critical uptime of 99.999% or higher. The role includes vendor management, scheduling, documentation control, and maintaining a strong working relationship with Data Center Technicians (DCTs), including providing hands-on training as needed.

The position supports 24x7 data center operations and customer service-level agreements through equipment monitoring, maintenance, repair, facility rounds, change management, commissioning, disaster recovery exercises, and power provisioning. It also involves interpreting technical documents, preparing operating and maintenance procedures, supporting customer utilization reporting, and maintaining safe working conditions.

The role has 24x7 facility on-call responsibility and may require off-hours and weekend maintenance. The listed hourly base pay range is $30–$37.50, with actual pay dependent on experience, location, and qualifications. Applicants must be legally authorized to work in the United States and reside in a state where Flexential is authorized to employ them. The posting identifies states where applicants cannot currently reside or perform work and notes that Atlanta-area employees may be required to work onsite at least 30 hours per week depending on business needs, role requirements, and work location.

Requirements

• At least 2 years of data center experience.
• At least 4 years of experience with root cause analysis and troubleshooting/problem solving.
• Experience working with building automation.
• At least 4 years of experience in a critical infrastructure environment.
• Understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
• Must possess a valid driver's license and insurance.
• Ability to sit for extended periods.
• Ability to walk or stand for 50% of the time.
• Moderate or advanced keyboard usage.
• Ability to lift 50 lbs.
• Ability to travel 5% of the time.
• Ability to work safely around listed hazards, including chemical, electrical, ergonomic, ladder-climbing, mechanical-lift, noise, temperature-extreme, trip/fall, and driving hazards.
• Legally authorized to work in the United States and reside in a state where the company is authorized to employ the applicant.

Nice To Haves

• Applicable military experience.
• Applicable trade experience.
• Electrical or mechanical certifications.
• An associate degree or higher in a relevant engineering discipline.
• At least 5 years of data center experience, with an emphasis on building and equipment operation.
• Meeting or exceeding functional/technical depth and complexity.

Responsibilities

• Perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers.
• Monitor, operate, maintain, and repair mission-critical equipment and systems to support 24x7 operations, 99.999% uptime, and compliance with customer SLAs.
• Manage vendor relationships.
• Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
• Drive operational excellence, identify constraints, and propose solutions.
• Assist with disaster recovery dry-run exercises and commissioning efforts.
• Maintain AHJ requirements and implement change windows in accordance with company policies.
• Assist with provisioning power for customer orders and other assigned electrical modifications while maintaining a safe work environment.
• Assist with off-hours and weekend maintenance activities when required.
• Assist with reports on customer utilization, including space and power.
• Read and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
• Perform facility rounds to verify equipment operation, aesthetics, and cleanliness.
• Monitor facility equipment and alerts.
• Build and maintain a strong working relationship with Data Center Technicians and provide hands-on training as required.
• Perform other duties as assigned by management.

Benefits

• Medical, telehealth, dental, and vision coverage.
• 401(k).
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Life and AD&D insurance.
• Short-term and long-term disability.
• Flex Paid Time Off (PTO).
• Leave of absence.
• Employee Assistance Program.
• Wellness Program.
• Rewards and Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed