Data Center - Critical Infrastructure Engineer II

Flexential Corp.•Richmond, VA

10d•$30 - $38

About The Position

The Critical Infrastructure Engineer II uses advanced skills to perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, helping maintain mission-critical uptime of 99.999% or higher. The role also includes vendor management, scheduling, documentation control, and building a strong working relationship with Data Center Technicians (DCTs), including providing hands-on training as required. The position has 24x7 facility on-call responsibility and supports data center operations, maintenance, repair, commissioning, disaster recovery exercises, change management, and customer power provisioning. It involves facility rounds, equipment monitoring, reporting, and preparing procedures for maintenance and operational activities. The role requires working safely around a range of facility hazards and may involve off-hours or weekend maintenance when required.

Requirements

At least 2 years of data center experience.
At least 4 years of experience with root cause analysis and troubleshooting/problem solving.
Experience working with building automation.
At least 4 years of experience within a critical infrastructure environment.
Understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
Ability to sit for extended periods, walk or stand for 50% of the time, use a keyboard at a moderate or advanced level, and lift 50 pounds.
Must possess a valid driver's license and insurance.
Must be legally authorized to work in the United States and reside in a state where the company maintains employment eligibility.

Nice To Haves

Applicable military experience.
Applicable trade experience.
Electrical or mechanical certifications, or an associate degree or higher in a relevant engineering discipline.
At least 5 years of experience working in data centers, with an emphasis on building and equipment operation.
Meets or exceeds functional/technical depth and complexity.

Responsibilities

Maintain 24x7 facility on-call responsibility.
Monitor and maintain operations, maintenance, and repair of mission-critical equipment and systems supporting data center operators, targeting 99.999% uptime and 100% compliance with customer SLAs.
Manage vendor relationships.
Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
Drive change toward operational excellence goals.
Identify constraints and propose solutions.
Assist in disaster recovery dry-run exercises and commissioning efforts.
Maintain AHJ requirements.
Maintain and implement change windows in accordance with company policies.
Assist with provisioning power for customer orders and other assigned electrical modifications while maintaining a safe work environment.
Assist with off-hours and weekend maintenance activities when required.
Assist with reports on customer utilization, including space and power.
Read and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
Perform assigned facility rounds to ensure proper equipment operation, aesthetics, and cleanliness.
Monitor and provide alerts for facility equipment.
Build and maintain a strong working relationship with Data Center Technicians and provide hands-on training as required.
Perform other duties as assigned by management.