Critical Infrastructure Engineer III

Flexential Corp.•Portland, OR

1d•$45 - $50•Onsite

About The Position

The Critical Infrastructure Engineer III performs preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, maintaining mission-critical uptime of 99.999% or higher. This high-level resource applies advanced technical knowledge and participates in cross-market efforts to improve operational effectiveness and efficiency. The role also includes vendor management, scheduling, documentation control, building relationships with the Technical Assistance Associate team (TAC), and providing training across regions or markets. The position supports 24x7 data center operations and requires on-call availability, with occasional off-hours and weekend maintenance. It assists with commissioning in multiple markets, power provisioning for customer orders, and operational reporting. The position is onsite-oriented, although the specific work location and onsite expectations depend on the assigned location and business needs.

Requirements

At least 5 years of data center experience.
At least 5 years of experience with root cause analysis and troubleshooting/problem solving.
Experience working with building automation.
At least 5 years of experience in a critical infrastructure environment.
Understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
Applicable military experience.
Applicable trade experience.

Nice To Haves

Electrical or mechanical certifications.
Associate's degree or higher in a relevant engineering discipline.
At least 8 years of experience working in data centers, with an emphasis on building and equipment operation.
Meets or exceeds functional and technical depth and complexity requirements.

Responsibilities

Provide 24x7 facility on-call support.
Monitor and maintain the operation, maintenance, and repair of mission-critical equipment and systems supporting data center operations, targeting 99.999% uptime and 100% compliance with customer SLAs.
Manage vendor relationships.
Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
Drive operational excellence and identify constraints and propose solutions.
Lead disaster recovery dry-run exercises.
Assist with commissioning efforts in multiple markets and provide high-level input.
Maintain AHJ requirements.
Maintain and implement change windows in accordance with company policies.
Assist in provisioning power for customer orders and completing assigned electrical modifications while maintaining a safe work environment.
Assist with off-hours and weekend maintenance activities when required.
Assist with reports on customer utilization, including space and power.
Create, read, and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
Perform rounds of assigned facilities to verify equipment operation, aesthetics, and cleanliness.
Monitor facility equipment and respond to alerts.
Build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide training across the region or markets.
Perform other duties as assigned by management.