Infrastructure Engineer I

Wheeler Machinery • Salt Lake City, UT

1d

About The Position

The Infrastructure Engineer I is the entry-level role in the Infrastructure Engineer career path. The position administers, maintains, and supports Campbell Companies’ on-premises and hybrid cloud infrastructure, including servers, Active Directory, virtualization, backup systems, and patch management. It also performs hands-on installation and replacement of network equipment at company sites as equipment reaches end of life. Working under the guidance of senior infrastructure and cloud staff and the Manager, Infrastructure & Cloud Ops, the engineer follows established standards and runbooks to keep platforms stable, secure, and operationally ready. The role supports all Campbell Companies.

The position includes server and systems administration, network equipment refreshes, backup and recovery, infrastructure monitoring and incident response, security compliance, documentation, and continued technical learning. It provides on-site infrastructure support at company locations as needed, with occasional local and regional travel and occasional overnight travel.

Requirements

• Associate’s or bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience is considered.
• Minimum of 1–3 years of experience in systems administration, infrastructure support, or advanced Tier 2/3 IT support.
• Hands-on exposure to Windows Server, Active Directory, and virtualization platforms.
• Hands-on experience installing, cabling, or replacing network switches, routers, or wireless access points.
• Windows Server administration (2016/2019/2022), Active Directory, DNS, and DHCP knowledge.
• Experience with Hyper-V or VMware vSphere virtualization.
• Backup tooling experience, such as Veeam, Azure Backup, or similar.
• Basic PowerShell scripting for automation and reporting.
• Networking fundamentals, including TCP/IP, VLANs, trunking, PoE, DHCP, DNS, and basic routing.
• Knowledge of network cabling and closet standards, including patching, labeling, structured cabling, rack, and power basics.
• Strong troubleshooting and documentation habits.
• Willingness to learn, follow change management procedures, and accept coaching.
• Clear communication with technical and non-technical colleagues.
• Ability to frequently lift, carry, and move equipment weighing up to 50 lbs.
• Ability to bend, kneel, crouch, and reach to access equipment in work areas and network closets.
• Visual acuity sufficient to read screens, device labels, and serial numbers and distinguish cable colors and status indicators.
• Ability to work from ladders and lifts to install or replace ceiling- or wall-mounted network equipment while following site safety requirements.

Nice To Haves

• Familiarity with Azure IaaS and Microsoft Intune.
• Exposure to Aruba switching and wireless, including Aruba Central, Instant On, or CX.
• Microsoft Certified: Azure Fundamentals (AZ-900).
• CompTIA Network+ or Server+.
• Aruba Certified Switching Associate (ACSA) or Aruba Certified Mobility Associate (ACMA).

Responsibilities

• Administer and maintain Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and file services, following established standards.
• Provision and maintain virtual machines on Hyper-V or VMware, including snapshots and basic resource monitoring.
• Perform scheduled patch management for servers and infrastructure components using WSUS or Intune-based tooling.
• Travel to company sites to install, rack, cable, and replace network switches, routers, firewalls, and wireless access points according to the network refresh schedule.
• Stage and pre-configure new network equipment using standard configurations and templates.
• Perform cutovers during scheduled maintenance windows and validate device health, uplinks, VLANs, PoE, wireless coverage, and end-user connectivity afterward.
• Decommission, wipe, and dispose of retired equipment; update asset and network inventories with serial numbers, locations, and end-of-support dates.
• Document sites with network closet photos, rack elevations, port maps, and cable labeling, and keep network diagrams current.
• Apply firmware updates to network devices under the direction of senior infrastructure engineers.
• Execute and monitor daily backup jobs, validate backup integrity, and perform test restores regularly.
• Participate in disaster recovery test exercises under senior engineers’ direction.
• Monitor infrastructure health, respond to alerts, and resolve routine incidents within SLA targets.
• Escalate complex issues to Infrastructure Engineer II or III with thorough documentation.
• Support Digital Support technicians with escalated server, file share, and access issues.
• Apply security patches and configuration changes as directed by the Manager, Cybersecurity & Risk.
• Assist in hardening server and infrastructure configurations against CIS benchmark standards.
• Create and maintain infrastructure runbooks, network diagrams, and configuration documentation.
• Develop skills in PowerShell, Azure administration, and networking through training and certification in preparation for advancement.
• Provide on-site infrastructure support at company locations as needed.
• Work safely and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree